OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world's critical infrastructure and securing our way of life.
What You Will Be Doing
- Continuously review answers from our AI Chatbot and train it with updated information to improve answer accuracy
- Work to implement AI Insights project, our internal AI service to generate and provide valuable key information for the business
- Train a custom OPSWAT GPT Model for enhanced customer service experience
- Use AI Forecast models to forecast business growth and provide guidance for the department
- Analytics-on-demand project, leveraging AI to determine chart type and write query to get data
What You Will Learn
- Generative AI technologies, especially LLMs and how to leverage it for an enterprise environment
- Skill to train custom GPT models
- Chatbot design and logic
- Learn more about cybersecurity topics
What We Need From You
- Knowledge of LLM, RAG and prompt engineering
- Knowledge or experiencing in training custom GPT models
- Ability to follow-up on tasks given from end-to-end with little supervision
- Familiar with Python and node.js to integrate AI solutions
- Very good English proficiency (reading & writing)
It Would be Nice if You Had
- Good English communication skills and people skills
- Basic understanding of cybersecurity
- Knowledge or experience working with cloud platforms like AWS
- Analytics skills using Power BI or Tableau
- Good learning ability and enthusiasm in technology
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
