Associate Director, Digital Transformation

Job purpose:

The role objective is to:

Deliver programs or projects to achieve objectives of company's digital transformation journey.

Review, transform & utilize processes of full digital journey.

Major accountabilities:

1. Digital & Transformation:

- Develop and execute the overall digital strategy to support the company's business objectives.

- Collaborate with department heads and executives to understand their digital requirements.

- Develop key artefacts such as business cases, budgets to clearly articulate and support digital & transformation.

- Work across-function, assess current state business processes and identify areas for improvement by leverage Lean, Six Sigma, Design Thinking, and other process improvement methodologies.

- Collaborate with IT, change management, and other key stakeholders to ensure seamless integration of process changes with supporting systems and technologies.

- Monitor and measure the performance of transformed processes, identifying opportunities for further optimization.

- Communicate progress, challenges, and outcomes to executive leadership and key stakeholders.

- Serve as a subject matter expert and thought leader on process transformation, sharing best practices and lessons learned.

2. Project management.

- Serve as the primary point of contact for all project-related activities, including planning, execution, and delivery. Familiar with Agile, PMP methodologies is a plus.

- Manage the project backlog, prioritize features and user stories, and ensure alignment with business goals.

- Collaborate with stakeholders, including executives, subject matter experts, and end-users, to gather requirements, manage expectations, and communicate project status.

- Manage stakeholder expectation, continuously gather feedback from users and stakeholders, and incorporate it into the product roadmap and backlog.

Specialized knowledge:

• Strong experience in working on digital & transformation such as setting & delivering digital strategies.
• Proven ability to define process & backlog to improve business efficiencies & capabilities.
• Demonstrate abilities of process mapping, analysis & strategic alignment to ensure the transformed processes align with digital strategic goals.
• Good at stakeholder management.

Education and experience:

• Bachelor's degree in data science, Actuarial, Statistics, Business Administration, or a related field. A master's degree or MBA is preferred.
• Minimum of 10 years of Digital & Transformation or Project management, with at least 2 years in a leadership role. Experience in the life insurance industry is highly desirable.