About The Team
The Branding Communication Associate take responsibility for managing, maintaining, and developing the seller community, ensuring ongoing engagement among sellers with SPX while promoting SPX's core values
Job Description
- Administer & maintain SPX seller social fanpage & communities (FB, Tiktok) by managing the content calendar, developing content details, managing social sentiment, and create initiatives to foster an active & engaging community
- Develop captivating and visually appealing contents (including posts, videos, graphics, etc) tailored for FB and TikTok to capture SPX core values, services & offerings that aligned with overall social content strategies & structure
- Actively engage with online audience on SPX fanpage & communities by responding to comments & moderating discussions
- Stay informed about industry trends, competitor activities, and emerging social media trends
- Troubleshoot execution issues with related teams. Work closely with internal teams to align community activities with business goals and enhance seller satisfaction.
- Prepare regular reports on lead generation's target, KPI progress and suggestions for improvement to higher management
- Other tasks as assigned by the team lead
Requirements
- At least 2 year of work experience, preferably in Marketing or other relevant experience(s)
- Prior experience in social community management for sellers/ mass audiences (from 50K members) is a plus
- Good analytical skills and eyes for detail, assess risk and opportunity thoroughly, and understand cause & effect system
- Good communication skills, demonstrated project management skills, and a strong background in influencing multiple stakeholders
- Target-oriented mindset to drive the project performance
- Good team player, positive attitude, and eager to learn in a fast-paced industry
- Good command of English with strong stakeholder management and presentation skills
