Job Summary
Suntory l tp on hng u th gii trong ngnh hng tiu dng, sn xut v phn phi danh mc sn phm a dng, bao gm nc gii kht, ru, bia v cc sn phm chm sc sc khe trn ton th gii. Vi lch s bt u t nm 1899, chng ti c thc y bi mt mc ch su sc: Truyn cm hng cho cuc sng rc r, bng cch to ra nhng tri nghim phong ph cho con ngi, ha hp vi thin nhin.
Cng ty TNHH Nc gii kht Suntory PepsiCo l lin minh chin lc gia tp on PepsiCo v Suntory t nm 2013.
Ti Suntory PepsiCo VietNam, chng ti cam kt to ra mt mi trng lm vic a dng, cng bng v ha nhp cho tt c nhn vin. Chng ti c gng cung cp cc c hi bnh ng v vic lm, pht trin v thng tin bt k chng tc, mu da, tn gio, gii tnh, bn dng hoc biu hin gii tnh, khuynh hng tnh dc v tui tc. Chng ti lin tc n lc xy dng mt mi trng khng c s phn bit i x, quy ri v thin v, ng thi chng ti n cho tt c cc c nhn ng tuyn cc v tr ti Suntory PepsiCo.
Vai tr chung ca Away From Home Executive (AFH) - Chuyn vin Pht trin Khch hng Trngim - a bn Bnh Phc
- Nhn din c hi v m mi im bn/khch hng
- Chm sc v duy tr mi quan h vi khch hng trong khu vc ph trch
- Phi hp chuyn giao hiu qu cc khch hng AFH mi cho AFH DCR Farming sau 2 thng hoc thi gian ch nh bi cp qun l
- Hun luyn v o to kin thc v k nng cho i ng AFH DCR Hunting trong khu vc (nu c)
Job Responsibilities
- Nhn din c hi v m im bn mi/khch hng mi trong khu vc c phn cng, bao gm:
- Nhn din c hi, m rng, pht trin im bn mi v k kt tha thun pht trin khch hng ph hp vi chnh sch CDA, tp trung knh nh hng, canteen, hotel 4-5*, v trng, karaoke, khu vui chi trong Trung tm thng mi,
- Phi hp, hng dn, hun luyn AFH DCR Hunting nhn din c hi v m mi khch hng trong tp v khu vc c giao
- Phi hp vi NPP & TT Team thng nht iu khon cng n, thanh ton & giao hng trong hp ng vi KH
- Chm sc v duy tr mi quan h vi khch hng trong khu vc ph trch
- Ving thm hoc in thoi khch hng AFH
- m phn v ti k hp ng AFH ng hn
- m bo thc thi cc tha thun trong hp ng.
- Gii thiu, thc hin chng trnh khuyn mi v pht trin bn hng (NPD, Hero SKU, Food Combo, Cross Promotion,...)
(*) i Vi Khch Hng Mi K Trong 2 Thng u Tin, Nhn Vin Chu Trch Nhim Thm
- Ly n hng, m bo giao hng y v thc hin chng trnh khuyn mi ti im bn
- Duy tr ving thm v bn hng theo lch trong thi gian c yu cu.
- Lp t & Qun l trang thit b (t lnh), cng c bn hng, thuyt phc khch hng ginh v tr trng by tt nht ti im bn
- H tr AFH DCR Hunting ngh lp t t lnh/cng c bn hng
- m bo lng hng tn kho cn thit ca khch hng
- Thc thi trng by ti im bn
- Phi hp chuyn giao hiu qu cc khch hng AFH mi v cho tuyn Farming sau 2 thng hoc thi gian ch nh bi cp qun l
- Hun luyn v o to kin thc v k nng cho i ng AFH DCR Hunting trong khu vc (nu c)
- Thc hin OB cho cc AFH DCR Hunting mi OTIF
- Hun luyn k nng nhn din c hi, nh gi khch hng, k nng vt qua phn i v m im bn mi,... cho DCR AFH
- Hun luyn v hng dn cc thc thi v mt chng trnh (Promotion) hoc Cng c ti cc im bn mi cng nh cch thc theo di v gia tng sn lng hiu qu ti im bn
- Hng dn nhn vin DCR x l cc khiu ni v cc vn pht sinh trong a bn qun l.
- Khc
- Thc hin theo ng chnh sch CDA ca cng ty
- Chuyn i nhng CDA khng t yu cu theo thng nht vi Cp qun l
- Cc nhim v khc c phn cng bi cp qun l
Your Team
Skills And Experience
- Trnh hc vn t Cao ng tr ln
- t nht 3 nm kinh nghim trong lnh vc tiu dng
- u tin kinh nghim qun l khch hng trng im (khch hng ln)
- Am hiu ngnh tiu dng nhanh v c k nng phn tch s liu
- K nng xy dng quan h khch hng tt.
- K nng giao tip, thng thuyt, to nh hng v trnh by
- K nng ngoi ng tt (nghe, ni, c, vit)
- Thnh tho Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Tinh thn lm vic i nhm, k lut v ch ng
- Kin nhn v am m cng vic thng thuyt v m phn vi khch hng.
Education
