ACG_2291_JOB
Our client is a leading banking company who is looking for a qualified candidate to join their firm.
- KYC:
- Gather information/conduct research on the presumptions and sources of possible clients (leads) in order to comprehend the traits, demands, markets, competing banking products, etc. of USME client categories or designated focus sub-segments.
- Gather information from potential customers (leads) about their backgrounds and sources in order to comprehend the traits, demands, markets, competitor banking products, etc. of USME consumers and the designated target sub-segments.
- Gathering and evaluating data about clients, including operating and methodology details, business plans, financial statements, etc., in order to comprehend the client's key success and risk factors, needs by designated USME segment or sub-segment, and financial solutions advice.
- Products and Prices:
- Regularly update product information, features, advantages, selling points, and relevant policies to inform consumers about:
- Standard Product and Service, package product, business program that includes deposit, credit, services, trade finance, foreign currency, derivatives, and other products for USME business clients.
- Price policy based on financial plan with customers (ACP) / risk (RORWA) / performance on risk assets (TOI / RWA) / customer life cycle value (CLV) in accordance with corporate requirements
- Sales v Services:
- Building and developing relationships with existing customers, managing the portfolio (in terms of sales, quality, structure, etc.); promoting sales and cross-selling to increase wallet share and portfolio quality in accordance with company's oriented strategic plans
- Sales planning, business opportunity identification and identification (ACP) with target customers.
- Customer financial consulting: business planning, methods of managing financial statements, cash flow, cost, and profit management; coordination with product sales departments and related units to build overall, optimal financial solutions based on industry developments and customer knowledge; guaranteeing that customers are best served in accordance with the company-regulated service models in each period.
- In order to improve customer experience and satisfaction, customer care involves managing customers in the managed book, transferring CVP to customers, and putting quality promises (TATs / SLAs) into practice.
- Management of credit risk:
- Complete credit risk handling on the managed book. Handle client appraisals directly or in tandem with the Risk Management Division; oversee and collaborate with pertinent departments to finish loan approval, appraisal, disbursement, and post-loan management processes in compliance with the company laws.
- Credit Appraisal: Gather records and paperwork, keep an eye on and update pertinent data on customers and their business circumstances to support account management; suggest fixes; assess; and look after the customer.
- Post-lending management: Handle the book's post-lending in compliance with the guidelines provided by Risk Management and the corp.
- Suggest, plan, and carry out actions to settle past-due bills for clients under management.
- Avoid hazards in company operations by following the Bank's regulations at all times.
- Operating:
- Completely adhere to all applicable rules, guidelines, and directives
- Vigorously recognize and control operational hazards associated with the book you are managing.
- Organization and Personnel:
- Prepare yourself to finish tasks and adjust to changes in the workplace.
- Work closely with allied roles to achieve the bank's shared objectives.
- Efficient management:
- Tightly oversee company performance in relation to the designated goal
- In accordance with corporation's direction, manage the current client book (in terms of sales, quality, structure, etc.), encourage further sales, and cross-sell to raise wallet share and portfolio quality.
Requirements
- Economics, finance, banking, business administration, accounting, and auditing are prioritized in university degrees.
- 8 years or more of experience in the sales industry, evaluating company clients.
- Language: English, minimum of 550 on the TOEIC or above
