Phc Li
- Bo him
- Du Lch
- Ph cp
- ng phc
- Thng
- Chm sc sc khe
- o to
- Tng lng
- Cng tc ph
- Ph cp thm nin
- Ch ngh php
- Ch tp th dc
M T Cng Vic
Trch Nhim Chnh
- L i s thng hiu ca VPBank mang n cho khch hng tri nghim v dch v tt nht qua mi ln giao ch ti chi nhnh ca VPBank i vi KHTC
- Thc hin cc nghip v pht sinh hng ngy, m bo chnh xc v kp thi. Kim sot nng cao s hi lng ca Kh vi VPBank. L tm gng dch v vn hnh kiu mu.
- Cung cp dch v xuyn sut, ng nht ti mi im chm trn hnh trnh s dng sn phm/ dch v ca KHTC k c cc hnh trnh sn phm c th, digital , cng ty FDI ( cng ty nc ngoi/ tp on a quc gia)
M T Cng Vic
- m bo CLDV khi giao dch vi khch hng.
- Thc hin cc giao dch ti quy vi khch hng
- Nhn din v gii quyt cc thc mc, khiu ni, phc v kp thi yu cu ca khch hng.
- Thc hin cc cng vic lin quan n chuyn mn nghip v.
- Thc hin tt c cc nghip v lin quan n tin mt (giao dch np/ rt tin ti khon, nhn/ chuyn tin, gi/ rt tit kim)
- Thc hin tt c cc giao dch khng lin quan n tin mt (m/ ng ti khon, chuyn khon, pht hnh th, qun l h s khch hng,...)
- Thc hin cc cng vic h tr tn dng (y h s khch hng ln cc phn h, tip nhn tra cu thng tin CIC, qun l h s khch hng vay,...)
- Qun l qu nghip v ti chi nhnh (kim m, phn loi, cn qu). m bo khng c sai st trong giao dch tin mt, tun th quy nh v an ton kho qu v cc quy nh, quy trnh ca VPBank v NHNN.
- Tip nhn gii quyt cc thc mc, khiu ni, phn nn ca khch hng v h tr hng dn khch hng.
- Lin tc tm kim c hi nng cao tri nghim KH
- Ch ng gi m khai thc nhu cu ca KH nhm nng cao cht lng dch v v h tr hot ng bn
- L cu ni gia chi nhnh vi Digital Hub v cc n v backoffice trong vic tip nhn x l cc vng mc, kh khn, phn nn ca KHTC
- o to h tr, hng dn trc tip cho KH ti a bn theo nhu cu / ng k ca VKD
- Thng xuyn cp nht v nng cao nghip v cng nh cc k nng CSR Corp cn thit
- Tham gia cc hot ng o to hun luyn ti n v v ngn hng.
- Trau di t duy DVKH nhm tm kim cc c hi ci tin CLDV
Yu Cu Cng Vic
Yu Cu Cng Vic
Tt nghip cao ng tr ln chuyn nghnh Kinh t, Ti Chnh, Ngn hng
- Cc Kinh nghim lin quan
- u tin ng vin c kinh nghim trong lnh vc vn hnh/ pht trin sn phm/ dch v khch hng dnh cho phn khc doanh t chc
- Kin thc/ Chuyn mn c lin Quan
- C hiu bit v cc sn phm dch v c lin quan ca ngn hng thng mi
- Cc K Nng
- K nng qun l thi gian. Chu c p lc cng vic.
- K nng lm vic nhm.
- K nng Ting Anh v tin hc vn phng chun MOS theo quy nh ca VPBank.
- K nng giao tip hiu qu.
- T duy i mi v sng to.
- Cc nng lc khc/ others
- Cn thn, trung thc v c trch nhim cao trong cng vic.
- Ham hc hi.
Quyn Li
- Thu nhp hp dn, lng thng cnh tranh theo nng lc
- Thng cc Ngy l, Tt (theo chnh sch ngn hng tng thi k)
- c vay u i theo chnh sch ngn hng tng thi k
- Ch ngy php hp dn theo cp bc cng vic, c hng ch du lch h
- Bo him bt buc theo lut lao ng + Bo him VPBank care cho CBNV ty theo cp bc v thi gian cng tc
- c tham gia cc kha o to ty thuc vo Khung o to cho tng v tr
- Thi gian lm vic: t th 2 th 6 & sng th 7
- Mi trng lm vic nng ng, thn thin, c nhiu c hi hc o to, hc hi v pht trin; c tham gia nhiu hot ng vn ha th v (cuc thi v th thao, ti nng, hot ng teambuiding...)
Job tags: Chuyn vin Dch v khch hng - Chuyn vin Dch v khch hng - Chuyn vin Dch v khch hng - H Ch Minh - TA
