Position: Collection Manager
Salary: Negotiable
Working location: Go Vap District
RESPONSIBILITIES
- Coordinate activities of staff members to ensure a smooth and efficient department that reduces the number of cases that are overlooked.
- Oversee the collection of outstanding credit to minimize profit loss while ensuring it is handled appropriately and as per company policy.
- Create and implement strategies to increase the number of successful collections on outstanding debt.
- Train and evaluate staff members within the collections department to ensure a sufficient number of staff members are available to handle the workload.
- Develop goals that complement the overarching business goals of the company and coordinate staff to continually meet and exceed goals.
- Run reports and analyze data pertaining to the department and share with executive staff and managers of department staff as needed on daily/ weekly/semimonthly/monthly/quarterly and yearly report for the investors and top management.
- Communicate with the staffs on how we handle clients to build and maintain a strong working relationship and reduce the number of clients who stop working or availing loans with our company.
- Implement credit policies and procedures that retain a smooth running of the department and avoid excessive credit limits.
- Sole person who has an access in collection system other than head office IT and local IT.
- Direct reporting with our company CEO/Country Manager/Head of Collection,
- Working hours: 8:00 17:00 (Mon-Fri)
QUALIFICATIONS
- More than 1 year experience in FinTech company on a same position
- Good verbal / written communication English skills
- Clear communication. Attentive to details
- Experience for collection forecasting and motivation and managerial excellent background
BENEFITS:
- Salary is negotiated based on experience;
- Personal health care insurance
- The company organizes general health check-ups for employees;
- 13th month salary bonus at the end of the year after one year working time;
- There is an annual salary increase according to the company policy based on the company's business results
- International working environment
