Community Executive Full Time On-site

WikiFX is a leading global third-party information service platform. Leveraging extensive data accumulation and advanced financial technology, WikiFX has provided information verification services to over 21 million users in more than 180 countries and regions. From regulatory status, licensing qualifications, risk information, credit evaluation, on-site inspections, and other dimensions, WikiFX offers investors a comprehensive reference to help them effectively mitigate risks.

WikiFX rating system, which uses advanced algorithms and intuitive formats to comprehensively display broker qualifications, user reputation, and industry influence, reducing decision-making costs for investors.

With over a decade of industry experience, WikiFX has the world's largest database of forex brokers, currently containing public information on over 52,000 forex brokers. Headquartered in Singapore, WikiFX has established branch offices in 14 countries, including Vietnam, Japan, Australia, Dubai, Indonesia, Malaysia, Cyprus, Nigeria, and Egypt, offering more convenient and reliable forex industry information services in over 16 languages to users around the world. It is dedicated to making forex investment simpler and safer.

JOB DESCRIPTION

Community Growth & Engagement:

Develop and implement comprehensive social media strategies to build and nurture a passionate, engaged community on Facebook groups, Telegram, forums

Create engaging content (text, images, videos) that resonates with the target audience and drives community interaction.

Oversee the content calendar, ensuring consistent posting and seeding across platforms.

Respond to comments, questions, and concerns from community members in a timely, professional, and helpful manner.

Cultivate a positive and inclusive online environment, fostering dialogue and interaction among community members.

Identify and implement strategies to incentivize participation and brand loyalty within the community.

Community Management:

Analyze community sentiment and engagement metrics to gain insights and refine strategies.

Moderate online discussions, ensuring adherence to community guidelines and addressing any issues promptly.

Track and report on key community performance indicators (KPIs), such as growth, engagement, and brand sentiment.

Team Leadership:

Manage a seeding team of 3-5 members, providing clear direction, training, and ongoing support.

Stay informed about competitor activities and industry developments, providing recommendations for competitive positioning and differentiation.

Work with content and design team to plan and ability to make things happen quickly with teams

And other tasks as assigned by Line Manager

JOB REQUIREMENTS

At least 2 years of working experience in a fast-paced industry, preferably stock, fintech industry

Proven track record of building and engaging online communities across various platforms.

Excellent written and verbal communication skills, with the ability to tailor messaging to different audiences.

Strong understanding of social media best practices and content marketing strategies.

Experience creating engaging social media content (text, images, videos).

Ability to work independently and manage multiple priorities effectively.

Proven ability to manage and motivate a small team.

Creative thinking and problem-solving abilities.

Basic knowledge of financial industry and product development (Stock, Crypto, FX)

BENEFITS

Attractive packages (18 million 20 million VND)

Performance Bonus (Monthly, Quarterly, Yearly)

All Ideas are appreciated - No barriers - No limitations

Career path development

WORKING HOURS

Mon Fri (9:00-18:00)