Staff4Me is searching for a committed and detail-oriented Content Moderator who speaks Vietnamese to join our dynamic team. In this vital role, you will be responsible for reviewing and moderating user-generated content across various platforms, ensuring that all contributions comply with community guidelines and policies. Your thorough approach will play an integral part in maintaining a safe and positive online environment for our users.
Key Responsibilities:
- Evaluate user-generated content, including text, images, and videos, for adherence to community standards and guideline
s- Identify, report, and take action against inappropriate or harmful content in accordance with company policie
s- Provide constructive feedback to users where appropriate and escalate issues that require further attention to managemen
t- Monitor user interactions and highlight trends or issues that could enhance our moderation practice
s- Collaborate with other moderators to ensure consistent enforcement of content guidelines across the platform
s- Stay informed about platform policies and best practices to optimize moderation effectivenes
s- Engage in team meetings and training sessions to share insights and improve moderation strategie
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Requirement
s- Fluency in Vietnamese (native or equivalent) with strong written and verbal communication skills in Englis
h- Experience in content moderation, online community management, or a similar field is preferre
d- Strong attention to detail with the ability to make timely and informed decision
s- Familiarity with social media platforms and digital content trends is a plu
s- Ability to handle sensitive content professionally and with car
e- Proficiency in using moderation tools and understanding online safety protocol
s- Willingness to work flexible hours, including weekends and holidays if necessar
y
Benefit
s- Competitive salary and benefits package
.- Opportunity for growth and career development
.- Training and support to enhance technical and customer service skills
.- Work in a dynamic and multicultural environment
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