Data Analyst Executive
Job Description
We are looking for an inspirational, dynamic, and vibrant Data Analyst to join our forward-thinking admin team that supports core application database (Including the iSAMS Management System, School Buddy, HR System). The candidate is responsible for the overall Management and Administration to ensure the data integrity of core applications and works closely with the ICT Team to verify applications availability to minimise operation disruption.
Who are Hanoi Toronto School
Hanoi Toronto School is a proudly affiliated school of the International Schools Partnership (ISP), an educational network that has nearly 80 international member schools under its umbrella. It operates in 20 countries, in 9 world regions: Malaysia, India, Vietnam & Thailand, Iberia, North America, Europe, Middle East, Mexico, South America. ISP is constantly adding exceptional schools to its network and providing each individual school with access to worldwide resources and support. ISP is well known in the local and global community and in the educational sector for quality, trust, and ambition.
Job Description
- Data Management Responsible for data gathering, processing, ensuring data structures are adequate and report design and administration as required.
- Core Applications Development Responsible to work with relevant departments to define requirements for system integration in the schools such as MIS, HRIS, Library system. Working closely with IT team and school leaders in iSAMS Development Plan; liaising with all stakeholders to develop and present the proposed Development Plan to school leaders.
- Training Planning, coordinating, and conducting core applications specific training for teaching and non-teaching staff for the school to maximise the user experience of the system, as necessary.
- Support Being the primary contact with iSAMS support; with IT team in maintaining users and user accounts, troubleshooting issues to do with the iSAMS system and the use of it.
- Review Monitoring the effectiveness of the iSAMS implementation and adoption and providing feedback regularly for informed planning.
- Other - Comply with regional ICT hardware and software procurement process and technology standard. Accountable to support the implementation of a disaster recovery plan compliant with regional standards.
- Working with Regional IT team and management heads to identify process improvement opportunities, propose system modifications, and devise data governance strategies.
- Maintains a proficient level of knowledge of the data reporting and collection requirements of School Leadership Team and other requirements including the Schools Code of Conduct
- Ticket and Escalation Management
- Adhere to School, Region, Group Policies and Procedures
- Coordinate with IT Team (Collaboration with IT team on daily operation)
- Document knowledgebase, Change requests, and Project resource.
- Flexible with regard to working hours and available on occasion to work outside of normal hours in response to support demands of the school and regional office.
- Active participation in new infrastructure initiatives that could help our schools improve efficiencies.
Job Requirements
- Candidate must possess Degree level within IT/MIS or relevant professional qualifications in field.
- Advanced MS Excel skill
- Experience in support in the K12 education sector is advantage.
- Proficient in English and Vietnamese, both written and oral.
- High level of computing skills.
- Knowledge in SQL will be an added advantage.
- Excellent verbal and written communication skills, including the ability to present accurate and concise reports of conclusions and recommendations.
- Interpersonal skills that ensure productive interaction and effective team building
- Good understanding and basic background in IT infrastructure is prefer.
- Experience with IT Technical Support such as end user device management, network and system, Microsoft 365, classroom technology devices will be added advantage.
- Deep office 365 knowledge.
- Ability to work with minimal direct supervision and a team player.
- Competent team trainer.
- Ability to communicate clearly and effectively.
- Ability to decipher and organize large amounts of data.
- An analytical mindset with super communication and problem-solving skills.
In helping you with your own learning journey, we will provide you with:
- Continuous professional development
- Guidance and mentoring (to help you reach your fullest potential and further develop your expertise and soft skills)
- You will be surrounded by highly dedicated and helpful colleagues.
How will this career benefit you
- You will have the exposure and opportunity to build your portfolio as a Data Analyst.
- Make a significant difference in the world by touching the lives of students.
- Opportunity to work in a dynamic school setting where the wellbeing of students is our highest priority.
- Be part of a school that is focused on becoming the school of choice in Vietnam.
How to Apply
- Interested applicants are required to upload cover letter together with your full curriculum vitae.
For more information about Hanoi Toronto School please visit our website at https://hanoitorontoschool.edu.vn/
Safer Recruitment
The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years employment history.
Safeguarding
The school works with relevant agencies to establish and maintain systems to protect children. We are responsible for ensuring the welfare, health and well-being of all children and young people. We create a vigilant organizational culture which monitors and prioritizes the safeguarding of children and young people above all considerations.
(Please check your Junk Folder for emails and add hanoitorontoschool.edu.vn to your safe senders list. We thank all applicants for their expressed interest.
However, only applicants short-listed for an interview will be notified.)
