M t cng vic
Job Summary
The Delivery Manager is a hands-on manager working with Project Leads to ensure the health and quality of the project, customer satisfactions and staffing needs are in order. As a hands-on manager, the Delivery Manager will work with the Principle Consultants to ensure that project leads and staffs are getting all the right technology and practice support. There need to be constant strides being taken to supply and add values to the services we provide to our customers.
ROLE & RESPONSIBILITIES: include but not limited to
Role
- Ensure the effective delivery of all company projects from contract negotiations through to submission of final outputs and project close down following company protocols
- Escalation point for Project Lead and Principal Consultant
- Interfacing and working in partnership with Software and Engineering to develop the technical capabilities of staffs
- Working directly with Sales to acquire new customers and projects
Responsibilities
- Oversee all project deliveries are quality and meets expectations of the clients
- Coordination of all contractual matters with clients
- Coordination of project teams
- Logistical coordination as required on each project
- Support with any other project related tasks as required, such as formatting of final reports, coordination of research support activities etc.
- Liaison with the Project Lead on each project
- Build strong relationships with clients, Delivery Managers within the team and Project Leads
- Ensuring project costing is under control
- Ensuring the most efficient use project staff
- Work closely with software/test engineering to plan and source staffing
- Give staff project performance inputs as part of the PR process.
Thc s
