Digital Delivery Senior Specialist

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role is to support Digital Delivery Manager to ensure digital product roadmaps are well-managed and digital projects are delivered as expectation. Oversee all the aspects of project including stakeholder management, change management, timeline & scope, cost & budget, risks & issues, communication and vendor in support of successful project execution.
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Key job responsibilities assigned to this position are:

Eliciting and analyzing business needs and product backlog management (70%)

• Collaborate with biz stakeholders to analyze and create business requirement and supporting document

• Transfer biz requirement to IT team, review and feedback for functional requirement

• Manage product backlog and priorities

• Manage changes of stakeholders and customer requests to ensure they are satisfied following change management process

• Validate the deliverables (UAT) to ensure they meet the expected quality and business value

Coordinate with digital project stakeholders to ensure deliverables meet objectives (30%)

• Project Management: lead and manage the planning, execution, and delivery of digital projects. This includes defining project scope, objectives, timelines, and resource requirements

• Stakeholder Communication: maintain effective communication other teams, and stakeholders to understand their needs, provide project updates, manage expectations, and address concerns

• Risk Management: identify potential risks and challenges that could impact project success. Develop plan and action to mitigate risks and proactively address issues as they arise

• Scope Management: monitor and control project scope to prevent scope creep and ensure that the project stays aligned with initial objectives

• Project documentation: maintain comprehensive project documentation, including project plans, status reports, meeting minutes, and any other relevant documentation.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.