RONIN International (part of the Rippleffect Group) is an award winning independent market research and consultancy company. Offering qualitative, quantitative, and mixed methods market research worldwide, we are proud to be the research partner of many leading global brands. We operate globally, with headquarter in London and local offices in Lancaster, Hamburg, New York, Porto, and Hong Kong.
Established in 2019 in London, the Digital Research department has been one of the most successful and rapidly growing department at RONIN. The aim is to provide support on research fieldwork (i.e. the recruitment stage of market research data collection) by using cutting-edge digital methodologies. The digital methodologies are different from traditional methodologies. We cover all types of projects via the digital approaches, with a focus on recruiting Hard to Reach audiences - where the main targets are high-calibre professionals, senior management in large businesses, scientists and specialists in different areas, policy makers, KOLs, and other top-tier opinion leaders.
The Digital Research department is a young and rapidly growing department. Currently there are more than 30 researchers in the department, across different locations.
A successful candidate will be responsible for the entire life circle of each research project. The digital researchers need to take the initiative and be creative in terms of identifying the most suitable fieldwork approach for each study.
Full training will be provided on digital methodologies.
Core duties:
- Gain a full understanding of the needs and relevant profiles of each research project;
- Identify the most suitable digital approaches for each research project;
- Use different digital research, social media research, and desk research methods to identify suitable potential respondents for different projects;
- Recruit suitable participants for research;
- Manage social media campaigns on different platforms according to the needs of each research project;
- Ensure each step of a project happens smoothly throughout its entire life circle;
- Communicate regularly with other departments as well as other members in digital department;
- Maintain full records of work progress on each project;
- Report the progress to Digital Supervisors and Digital managers on assigned projects on the regular basis;
- Ensure efficiency & effectiveness requirements are met on each project;
- Carry out project related admin tasks where necessary;
- Recognize potential barriers at early stage of projects and suggest methodologies & changes to make the projects feasible;
- Maintain the relationship with research participants and maintain SQL database;
- Contribute in brainstorming meetings and explore new digital methodologies;
- Working to the expected metrics for time and productivity to create desk researched lists and recruitment.
- Learn how best to approach potential survey participants, present a clear reason for participation and how to take part.
- Conduct telephone or online calls during the screening process if needed;
- Adhere to RONIN's market research quality procedures;
- Gain a good understanding of the market research process and of confidentiality requirements relating to GDPR and trade organisation best practice, including processes and procedures relating to RONIN's certification to ISO 20252, ISO 27001 and Cyber Essentials Plus.
- Perform to the expected quality requirements.
Qualifications: Essential skills needed for the role:
- Logical and creative thinking skills;
- Always having an open mind and be keen to explore new solutions and new tools;
- High level of accuracy and strong attention to detail;
- Excellent written communication skills;
- Confidence in communicating with senior respondents including C-level, Directors, KOLs, etc;
- Confidence in communicating with respondents in different countries and from different background;
- Ability to keep work well-organised;
- Ability to work under pressure and to tight deadlines;
- Ability to produce quality work independently;
- Ability to work on multiple projects simultaneously;
- Effective prioritisation of tasks and personal time management;
- Willingness to reply to emails / social media messages outside standard working hours, if necessary, to cope with international respondents time zones;
- Good understanding of major social media platforms;
- Hold undergraduate degrees (bachelor degrees) or postgraduate degrees, ideally good honours degree or equivalent;
- The successful candidate must have the permission to work in Portugal by the start of their employment. Visa sponsorship is not available for entry level positions;
Language Skills:
Required: Written & spoken English language skills (fluent or Native)
Preferred: Having another language skill (apart from English) to fluent or native level would be preferred.
For this role, researchers are expected to work remotely using their own laptops, by connecting to RONIN remote servers.
Researchers are expected to work in an approved home-working environment that can meet the minimum requirements.
*This is an entry level full-time position. Fresh graduates are encouraged to apply.
