Director of Finance & Business Support (Pre-opening) at Crowne Plaza Danang City Center

About us

IHG is one of the world's leading hotel companies, with a promise to provide True Hospitality for Good. Making everyone feel welcome and cared for, recognised and respected, whoever and wherever they are in the world. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organisation, but you can also look forward to being part of a company that will appreciate you for being you. We give you room to be yourself.

Do you see yourself as Director of Finance & Business Support (Pre-opening) with IHG

Our colleagues are fundamental to delivering the memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio. If you think you have it in you then we would love to hear from you.

Your day-to-day:

As Director of Finance and Business support, you'll direct the financial operations of the hotel to ensure the security of hotel assets. Report to GM's and owners on financial state of hotel and make recommendations to improve hotel profitability. Serve as primary contact for all hotel financial and accounting-related issues with owners, auditors (internal and external) and regulatory agencies.

People

Manage day-to-day activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.

Educate, train and motivate finance and accounting teams to achieve hotel revenue goals. Ensure staff has the information, market data, tools and equipment to successfully carry out job duties. Provide direction to hotel employees on how decision-making impacts profits.

Promote teamwork and quality service through daily communication and coordination with key department heads.

Financial

Use financial analysis, data trends and market information to anticipate needs, identify operating/financial issues, and recommend actions to maximise financial return.

Create the annual operating budget for the property and provide analytical support during budget reviews to identify cost saving and productivity opportunities for department heads.

Analyse ROI for capital projects prior to committing funds and, upon completion, determine if anticipated results were achieved.

Maximise cash flow performance of the hotel through controls on inventory (avoid excessive supply), credit and collection, disbursements, deposits and remittances.

Review rates and recommend rate strategy to the General Manager; participate in sales strategy meetings.

Guest Experience

Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction.

Ensure accounting practices, support the guest experience through payment options (example: credit card systems, room charges), inventory controls and financial dispute resolution.

Responsible Business

Implement and maintain acceptable accounting practices as required by company policy and procedures.

Develop and implement financial control procedures and systems; maintain records for internal and external audits; ensure compliance with government regulations and contractual agreements.

Participate in local recognised professional and industry organisations

Manage hotel contracts (example: vendor leases and/or service contracts).

Perform other duties as assigned. May also serve as manager on duty

What we need from you

Bachelor's degree / higher education qualification / equivalent in Accounting, Finance

4-8 years in hotel accounting or audit with at least two year in an Assistant Controller or similar supervisory role, or an equivalent combination of education and work-related experience.

Knowledge of accounting management duties such as negotiating hotel space and tenant leases; processing payroll; performing asset management duties; providing business projections, displacement analysis, preparing government reports, filing tax returns, etc. as needed or requested. Professional accounting or finance designation or certification preferred.

Must speak local language(s).

Other languages preferred.

What we offer

In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to progress your career with IHG. Most importantly, we'll give you the room to belong.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.