Mvenpick Resort Phan Thiet is located in a prime location on Hon Gio street, Phan Thiet city, Binh Thuan province. The resort is located near the romantic beach, with a long stretch of fine white sand and emerald green sea water, bringing visitors beautiful natural scenery and fresh, cool atmosphere.
Job Description
Plan and manage the overall operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.
Develop and implement operational strategies that align with the resort's overall objectives and brand standards.
Manage performance issues that arise within the operational departments. Train, develop, coach and counsel, conduct performance evaluations and resolve problems of departmental team members and managers.
Drive Key Performance Objectives ( KPI's )
Reporting to the General Manager
Qualifications
Minimum 3 years of operational management experience with strong F&B background OR at least 1 years of experience in a similar capacity
Proven track record of success in achieving operational excellence and financial targets.
Excellent in Guest complain handling
In-depth knowledge of hotel operations.
Strong leadership skills
Attention to detail
Hands on and strong engagement with employees and guests
