The Director of Residence Life is responsible for the educational leadership, direction, budget management, supervision, and overall operation of a 2,000-student residence life program. This role includes supervision of professional staff, resident assistants, and liaises with facilities and housekeeping staff. The role also includes serving as Campus Assessment, Resource, and Education (CARE) Team representative, oversight overall operations, oversight of student conduct in the residence halls, and management of the residential dining program.
The Director will play a vital role in shaping the residential experience for students The ideal candidate will have a strong customer service or hospitality background and will be able to manage the operations of multiple residence halls. The Director will need to pay close attention to occupancy projections, budgeting, and develop creative partnerships to further revitalize and increase the size of the residential communities.
The position involves living on campus.
Responsibilities
- Oversight of all functions of four recently updated residence halls, including move in and move out operations.
- Ensure that accurate data on residence is updated on all College systems to ensure accurate billing and census reports.
- Management of communication plans to residential students.
- Oversight of student conduct in the residence halls
- Budget management and control.
- Supervision of professional staff, including assistant directors and area coordinators
- Liaison with contract housekeeping and physical plant staff
- Management of residential dining and collaboration with dining vendors
- Interaction, customer service, and problem-solving with students, parents, and colleagues
- Participation in campus-wide committees and other duties as assigned
Preferred Qualifications
- Masters required, preferably in hospitality, hotel management, or related field.
- Minimum of 5 years of full-time experience in residence life or hotel management with progressive responsibilities including program development, occupancy management, and supervision
- Experience in the areas of staff training and development, crisis response, crisis intervention, student conduct, residential curriculum, budget management, and facilities planning
- Knowledge of relevant technology required, including Banner, StarRez, Google Suite, and Maxient preferred
- Knowledge of relevant local, state, and federal law, including Title IX and the Americans with Disabilities Act
Salary: $95k-$125k Annually
Manhattan College is an independent Catholic coeducational institution in the Lasallian tradition. We expect our faculty, administration, and staff to be knowledgeable about our mission and to make a positive contribution to the mission. Applicants from historically under-represented segments of the population are encouraged to apply, as well as those attracted to a college with a Catholic identity. We are committed to a diverse campus community. AA/EO Employer M/F/D/V
