Ecommerce Leader

About Norbreeze Collective Asia:

Founded in 2004 with headquarters located in Singapore, Norbreeze Group was founded and operated by the Danish duo Mr. Anders Peter Juel Sauerberg and Mrs. Anne Trads Juel Sauerberg. Carrying a strong passion for Nordic designs, the duo formed a group to build, distribute and expand international brands under a timeless design philosophy.

Norbreeze Collective Asia - NCA (A member of Norbreeze Group) was established in 2016. Currently, it is the exclusive distributor of Pandora Jewelry brand in Indochina market. Pandora in the Vietnamese market is currently operating with a chain of 18 stores in two major cities, Ho Chi Minh City and Hanoi Capital with the e-commerce site pandora.norbreeze.vn.

Objective of role:

We are seeking a dynamic and experienced individual to join our team as an Ecommerce Leader. In this role, you will support the Ecommerce Manager in overseeing and optimizing our online sales channels. You will be responsible for assisting in the development and implementation of strategies to drive traffic, increase conversion rates, and maximize revenue through our ecommerce platforms.

Responsibilities:

• Assist in managing day-to-day operations of the ecommerce platforms, ensuring smooth functioning and optimal user experience.
• Collaborate with cross-functional teams, including marketing, sales, and IT, to coordinate and execute ecommerce initiatives.
• Coordinate with marketing campaigns, onsite/offsite and digital performance in execution.
• Assist in managing product listings, pricing, and inventory levels across various ecommerce platforms.
• Monitor and respond to customer inquiries and reviews to maintain positive customer relationships and enhance the online shopping experience.
• Stay up to date with industry trends and emerging ecommerce technologies and make recommendations for adopting new tools or strategies.
• Data analysis and reporting: The Ecommerce Leader is expected to conduct regular analysis of sales data, website performance, and customer behavior. The ability to interpret data, identify trends, and present findings in a clear and concise manner through reports and updates is essential. This helps in making informed decisions and optimizing ecommerce strategies.

Requirements:

Bachelor's degree in marketing, business administration, or a related field.

Proven experience in ecommerce or online retail, preferably in a managerial or assistant managerial role.

Strong understanding of ecommerce platforms, website analytics, and digital marketing strategies.

Familiarity with ecommerce tools and technologies, such as content management systems (CMS), customer relationship management (CRM) software, and ecommerce analytics platforms.

Proficiency in data analysis and the ability to interpret and present findings in a clear and concise manner.

Excellent communication skills, both written and verbal, with the ability to collaborate effectively with cross-functional teams.

Strong organizational and project management skills, with the ability to prioritize tasks and meet deadlines.

Attention to detail and a commitment to delivering high-quality work.

Knowledge of SEO best practices and experience with SEO tools is a plus.

If you are a highly motivated individual with a passion for ecommerce and a drive for results, we would love to hear from you. Please submit your resume your qualifications and interest in the position.