Assists in ensuring smooth operations of the sections appointed in the Food & Beverage division. The F&B Supervisor maximizes profits, maintains food / beverage / service quality and ensures customer satisfaction.
Core Competencies:
- General Knowledge
- Hygiene and Sanitation
- Operations
- Environmental Management System and Food Safety Management System, Roles and Responsibilities
- Staffing / Training
- Other Duties
- DAILY JOB DUTIES
- To oversee the operation during the absence of the section manager.
- To help to drive the revenue of the outlet and to surpass the monthly budget.
- Ensuring to implement the standard and policy based on Almas standard.
- To help the manager to observe the staff individual performance.
- Refers to the manager in any concern pertaining operation of the restaurant.
- Communication to ensure the proper information to staff based on the instruction given by the manager.
- Ensuring the side duty of staff are properly implemented.
- Help the manager in scheduling the staff.
- Monitoring the staffs concern to be discussed to the manager.
- To help the manager to drive a good result in P&L statement.
- Ensuring the good result of guest delight.
- Practices and role-models the Guiding Principles and the Core Values of Alma Resort.
- Be environmentally friendly, reduce waste, recycle when possible, and reuse whenever applicable.
- Must be familiar with the CSR initiatives, Policies and Procedures, Guidelines, Rules and Regulations per Almas CSR, including and not limited to CSR initiatives of the local and national government.
- Ensures compliance and application for all CSR job related decisions and activities, in relation to achieving the hotels CSR goals and objectives.