[HCM, Ha Noi] Customer Service Leader - Good English

We are looking for Customer Service Lead to join our team and provide the best service to our customer

You will working at the newest O2O e-commerce platform at Viet Nam. English Chinese Vietnamese spoken. You will lead customer service team and provide the best customer service to our customer.

YOUR SKILL AND EXPERIENCE

Team leader experience: 2 years, team size from 5

Experience with:e-commerce

Monitor and improve processes to improve KPIs, customer experience, and work productivity

Proactive at solve problem, Collaborate with other groups / departments to achieve business goals

Develop training plans for your team members.

Forecast of daily workload and peak time, plan to complete backlog but still maintain KPIs

English or Chinese: fluently

WHY YOU WILL LOVE WORKING HERE

Salary: nego (20-30M gross)

KPI bonus

13 + 14^th bonus

Annual trip

15 days annual leave

Insurance full gross salary

HOW TO APPLY

Send CV to email: [Confidential Information]

Phone: 0568 489 274 (Ms. Nuong HR)

Websie: Gosell.vn

Address:

HCM: 60A Truong Son, Tan Binh, Ho Chi Minh City

Ha Noi: 19 Le Thanh Nghi, Hai Ba Trung, Ha Noi