Great that you're thinking about a career with BSI!
Purpose of the role
- To ensure the assigned cluster/country business obtains and maintains accreditation with appropriate Accreditation Bodies, providing the ability and reputational status for the business to trade with its clients globally.
- To support with ensuring the Cluster's business obtains and maintains accreditation with appropriate Accreditation Bodies (Local and Global) to support clients needs.
- To support with ensuring personnel are properly trained or coached to implement the global policies, and all applicable procedures and tools for relevant schemes in the cluster and T&C Team.
- To ensure that the business has, and effectively utilizes, the global management system for assurance business. This includes impartial reporting responsibility to the Global Technical & Compliance Director. Under the governance of the Global Technical & Compliance Director, lead the technical and compliance functions in the assigned cluster.
- To monitor process effectiveness for activities related to compliance and accreditation.
- Under the governance of the Regional Technical & Compliance Director, lead the technical and compliance functions in the assigned cluster.
Key Responsibilities & Accountabilities:
- Manage the Risk Profile across the regional assurance business, consolidating regional risks, while being cognisant of risks within the Assurance Streams that may affect the cluster.
- Support the Stream / Sector Technical & Compliance Director to develop, communicate, disseminate, and ensure effective implementation of the global management system, global policies, procedures, and tools in the region challenge status quote to ensure BSI values, integrity and competitiveness in the market for managing assurance businesses.
- Build and develop technical and compliance expertise in the region to support the expansion of assurance business.
- Identify training needs and organize training interventions related to technical and compliance issues in the cluster.
- Support the Country Management to define and deploy local accreditation strategy to align with global accreditation strategy and meet local clients needs and country business strategies.
- Maintain professional relationships between the assigned cluster and its accreditation bodies and/or scheme owners. Ensure all technical & compliance matters relevant to all assurance activities both accredited and non-accredited are effectively managed in the assigned cluster.
- Ensure collaboration and coordination with the Assurance Streams management, the Global Scheme Managers / Global Product Champions, and the Global Technical & Compliance Team to ensure effective implementation of global policies, processes, procedures, and systems in line with compliance and BSI requirements consistently, and fully optimal to utilize the revenue-generating opportunity.
- Ensure the regular impartiality and risk review for the Assurance businesses in the assigned cluster.
- Establish, implement, and maintain oversight activities and regular reporting to ensure compliance to relevant regulatory, and accreditation requirements and BSI policies and procedures.
- Support Group Technical Audit Manager to establish and implement the yearly internal audit/oversight program for the assigned region.
- Ensure all cluster internal & external audits are captured and managed utilizing Entropy.
- Collate the cluster assurance performance information for contributing to the global assurance management review.
- Establish and maintain appropriate links with external committees and forums where appropriate, coordinated with the businesses management team.
- Escalate and report technical & compliance concerns to the Regional Technical & Compliance Director within 24 hours.
- To support the country/cluster in delivering audits as approved by the Regional Technical & Compliance Director and Global Technical & Compliance Director.
- Other responsibilities as specified from time to time.
Key Performance Indicators
- Planning and implementing Cluster T&C activities through the Annual Program to be reviewed monthly.
- Ensure cluster risk register is maintained and updated.
- Implement oversight and share results with interested functions.
- Ensure Impartiality process implementation.
- The Cluster Internal and External Audit program is kept up to date and compliance monitored.
- Maintaining the high profile of the department by effective interaction with other parts of the business.
- Reporting on the resolution of non-conformities and improvement actions and supporting to drive effective closure.
- Ensuring the effectiveness of the Country Technical and Compliance Manager.
- Monitors the timely management of appeals and complaints in the cluster.
- Training and development of staff within sphere of influence.
- Supporting and implementing tangible process improvements to business processes relating to regulatory and business improvements.
- Ensure business continuity plan is maintained in the Cluster.
- Documentation and records accurate, up-to-date and readily available.
Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.
BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.
