HR Director (Hospitality)

1. Scope and purpose of work:

Manage and execute the entire human resources activities of the Group's hotels/resorts.

Develop plans, human resources policies and implementation guidelines according to the Group's guidelines.

Develop annual staffing plan and control the implementation of recruitment plans of Hotels/Resorts, ensuring to meet requirements in terms of quality, quantity, and time.

Develop, manage, control and implement annual, quarterly and monthly training plans suitable for each hotel/resort of the Group.

Presiding over the construction and implementation of corporate culture according to the Group's orientation.

Advise the Board of Directors on personnel issues to achieve high efficiency and ensure compliance.

2.Duties and responsibilities:

Customer Service:

Maintains positive guest, colleague and company employee interactions with good working relationships

Communicate with the company departments and personnel at properties to support in a friendly attitude

Finance:

Establish and closely monitor the feasibility of the group's salary scale and benefit grid for associates for BoD approval, attracting and retaining outstanding key personnel with good turnover ratio

Develop the group's annual manning guide and propose to the BoD for approval.

Administer annual salary review process, ensuring its accuracy, deadlines and payroll expenses are in line with the approved business plan and budgets

Maintain a close control on recruitment, staff compensation, training and payroll expenses

Other duties and responsibilities:

Complete the tasks of the group with the assigned tasks according to the Decisions / Minutes of the meeting, ....

Comply with regulations, operating procedures, and table describing the scope of work of the group

Responsibility to comply with regulations:

Fire prevention, occupational health & safety and company security procedures

Company rules, regulations, policies and procedures

Company brand and service standards

Operating systems of the company

Company mission, vision and values

3.Job competencies:

Education: University

Specialization: Specialization in Human Resource Management

Computer skills Good

Foreign language: English

Professional background:

At least 10 years of experience in the position of Human Resources, 3 years in 4-5 star hotels/resorts at the sames level

Experience in managing training and development programs in 4-5 star hotels/resorts

Experience in designing and delivering management development and soft skills

Experience in designing and delivering a variety of training solutions, including combinations of options

General knowledge of human resources management (managing people, developing relationships), knowledge of team leadership and coordination of work and resources.

Managerial experience: Ability to lead and inspire

Other needed skills:

Ability to speak in front of crowds confidently, logically and persuasively

Have a strategic vision

Conflict and dispute resolution skills

Attitude/ qualities required:

Proactive, professional and gentle demeanor

High sense of responsibility, independence and creativity in work

• Ability to multi-task, organize, and prioritize work