Human Resources Manager

ORGANIZATION OVERVIEW
OneSky is an international non-governmental organization (NGO) that was founded in 1998. OneSky trains communities and caregivers to provide nurturing, responsive care, and early education so that vulnerable young children can thrive. Over 25 years, always in partnership with governments and local communities, OneSky has trained 113,500 caregivers to improve outcomes for 377,000 vulnerable children in mainland China, Vietnam, Mongolia, and Hong Kong SAR. You can read our five-year strategic plan here.
In 2017, in partnership with the Da Nang government, OneSky launched a national demonstration Early Learning Center in the Hoa Khanh Industrial Zone to showcase best practices for quality early childhood care and education (ECCE) in industrial zones, host government and ECCE delegations, and serve 262 children of low-income factory workers annually.
In 2018, OneSky also launched the OneSky Independent Childcare Providers Training Course, designed specifically for independent childcare providers. The 11-month child-centered training course provides 21 classroom sessions, in-person coaching visits, and a OneSky online learning platform called 1BigFamily, which offers early education resources and an active community of practice to share and learn among peers, trainers, and local and global ECCE experts. To date, OneSky has trained over 1,500 childcare providers, contributing to the improvement of ECCE quality for 42,000 children living in the Industrial Parks of Da Nang, Hai Duong, Quang Nam, and Quang Ngai.

JOB SUMMARY
The Human Resources Manager will develop, administer, and provide HR support to our Vietnam team relating to recruiting, compensation & benefits, staffing, goal/performance management, learning and development initiatives, talent management and internal communications for both ELC and ICC programs.. You will create and implement systems, policies, and procedures that align with OneSky's mission, programs, and values. In addition, you will be a trusted advisor to the leadership team, relied on for advice about HR-admin best practices, labor regulations, and the talent market.

REPORTS TO: Country Director

MATRIX REPORTS TO: Chief Administrative Officer

LOCATION: OneSky Early Learning Center Da Nang, No. 02 Le Cong Kieu, Hoa Khanh Bac Ward, Lien Chieu District, Vietnam

JOB RESPONSIBILITIES:
1. HR planning
Support the Country Director and the Chief Administrative officer on all HR deliverables planning, and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, succession planning, crisis management, and leading diverse and inclusive teams.
Identify gaps, and propose and implement changes necessary to address HR-related risks;
Keeping abreast of salary trends, best practices, regulatory changes, and new technologies;
Work with the finance team monitoring/updating headcounts and salary projections.
Analyze HR-related data, including performance assessments, turnover rates, recruitment and HR policy goals in line with organizational strategy.
Develop job descriptions suitable with each position, evaluation systems as and advise on HR matters.
2. Recruitment
Manage the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants; collaborates with departmental managers to understand skills and competencies required for Job openings.
Collaborate with other departments to implement the introduction program for new staff including training schedule, logistics, training material, filing systems.
3. Training and Developing
Identify training needs; design, develop, implement and deliver staff training programs and evaluate training program effectiveness;
Create learning and development initiatives that provide internal development opportunities for employees;
Train people managers on performance reviews, interview process, workforce planning, crisis management, and leading diverse and inclusive teams;
Collaborate with Program teams to conduct the annual training of CSP policy and report to DOET, DOFA and Global HR as required.
4. Compensation and Benefits
Assist the Country Director and Chief Administrative officer in designing, updating, and enforcing workplace policies and practices, employee surveys, center procedure manual, and Employee Handbook, including translation thereof.
Research and update salary projections for Finance purposes;
Design and administer competitive salary and benefits packages
Manage payroll, social insurance, tax, bonuses, incentives, and other forms of compensation to ensure legal compliance throughout HR management.
Draft employment contracts, process accidental insurance for OSVN employees.
5. Performance Appraisal
Establishing performance standards and expectations.
Implement, manage the employee's performance appraisals, report to the Country Director and Chief Administrative officer for salary review.
6. Workforce management
Manage and oversee OneSky Vietnam end-to-end HR lifecycle including recruitment, onboarding, development, retention, disciplinary, and separation compensation and benefits and overseeing the coordination and implementation of annual performance reviews;
Handle all HR-related data entry and filing of all online and offline confidential and sensitive employee records including payroll information, personnel files, contracts, performance reviews and reimbursement claims;
Manage and resolve complex and sensitive issues, e.g. employee relations, disciplinary actions, emergencies, complaints, governance issues, work-related problems,... and discuss with management and related departments to determine appropriate actions.
7. Others
Handle internal HR communications (e.g., emails, Slack messages, etc.);
Identify and screen HR-related vendors (e.g. HR technology), including negotiating terms and conditions favorable to OneSky;
Arranging work permit/work visa applications for OneSky employees;
Organize activities to promote OneSky's culture, principles, and wellbeing, includingsupporting the Global Wellbeing Council;
Undertake any additional duties that may, from time to time, be necessary and compatible with the nature of this role.

REQUIREMENTS
Bachelor's degree in Human Resources, Business Administration, or other related discipline is required;
A minimum of 5+ years of human resource management experience is preferred;
Fluency in English and Vietnamese is a must;
Thorough knowledge of Vietnamese labor code, personal income tax regulations and statutory insurance laws;
Demonstrated leadership in HR practices with success in managing and leading a high-performing team to deliver quality outcomes;
Proficient in computer skills including Microsoft Office, Google Workspace, Slack, and HR platform or related software;
Proficiency with or the ability to quickly learn the HRIS and management systems;
General research, analytical, and critical thinking skills and/or knowledge of general HR systems, legal practices, and Child Safety and Protection Principles;
Excellent verbal and written communication skills;
Strong consultative and negotiation skills, with the ability to build strong relationships and influence others, able to foster a productive and engaging working environment that aligns with common goals and create cross-functional collaboration;
Excellent organizational skills and attention to detail;
Ability to act with integrity, professionalism, and confidentiality;
Demonstrate execution of people strategy and change initiatives.

START DATE: Immediate

SALARY & BENEFIT
Salary is competitive and commensurate with experience, and includes excellent benefits.

TO APPLY
Please send your cover letter and resume to [Confidential Information] and [HIDDEN TEXT] and include the job title in the subject line. For inquiries, please contact Ms. Kim at 0932.449.985. Personal data collected will be used for recruitment purposes only. Data of unsuccessful applicants will be destroyed after one year.