Position Summary
This HR Supervisor role manages all HR activities related to end-to-end employment including recruitment, payroll administration, compensation & benefits, training & development, performance management, safety & health, and employee/industrial relations. The incumbent is also responsible for maintaining, updating, and communicating the Company policies & procedures to all employees including developing and improving the work processes.
You will play an essential role in the following:
1) Talent Acquisition & Retention
- Coordinate with TA Lead to develop and implement strategies for attracting, hiring, and retaining talent.
- Support on recruitment process, from updating job descriptions, job postings to interviews and onboarding, ensuring a smooth and welcoming experience for new hires.
- Manage and monitor resources within the Headcount budget.
- Efficient backfill days to ensure sufficient resources to meet business requirements.
- Monitor turnover, coordinate exit interviews, and feedback to management.
2) Compensation & Benefit
- Maintain accurate and up-to-date employee records and documents ensuring completion and compliance.
- Manage local payroll processing as well as compensation & benefits program.
- Coordinate relevant payments are managed accurately and timely including insurance, statutory bodies etc.
3) Training & Development
- Monitor completion status of mandatory courses & communicate with peers and management regularly.
- Collaborate with T&D function to deliver training programs to enhance employee skills and knowledge.
4) Performance Management
- Support on performance evaluation process and provide coaching and feedback to employees.
- Coordinate with the Talent & Performance Manager to ensure smooth performance processing.
5) Industrial Relations
- Responsible for ensuring legal compliance by implementing & monitoring applicable HR legal requirements.
- Serve as the point of contact for all local employment relations.
- Partnering with IT Manager for all industrial relations processes (Preliminary investigation, Show cause letter issuance, Domestic Inquiry).
6) Employee Relations
- Serve as a primary contact for all employee concerns, fostering a supportive and positive work environment. Work with HR team/management to address and resolve workplace issues promptly and effectively.
- Promote a positive work environment, encourage employee engagement, address grievances, and assist management with employee relations issues to retain top talent.
7) Communication
- To ensure that all Company policies and updates are communicated widely & effectively throughout the company.
- To act as liaison officer between employees and the management.
8) Office Administrative
- Support office facilities management, including monitoring company assets, coordinating with cleaning services, ordering office supplies, and managing travel and accommodation arrangements.
- Act as the main contact for general insurance matters and visitors arrangements.
9) Additional Duties
- Collaborate with the HR team and management to identify and provide recommendations for addressing HR-related matters, including problem areas, improvements, and opportunities.
- Undertake any other responsibilities assigned by management or the Line Manager.
To be successful in this role, you will need to have:
- Degree in Human Resource Management / Social Science or equivalent
- At least 3 years of working experience in Human Resources preferably in a similar industry (FMCG)
- Knowledgeable and conversant in the Industrial Relations Act, Employment Acts, and the prevailing statutory requirements will be an added advantage
- Possess strong communication, and interpersonal skills, with the ability to interact comfortably with all levels of Associates
