Attractive benefits
We are expanding bussiness and people to meet our clients demands. You are warmly welcomed to join our team, where you got attractive benefits to support your daily performance.
OUR BENEFITS
You'll have a rewarding career
We believe success should be rewarded and we believe there is always room to grow.
When you join Orient, you begin a career path that can take you to amazing places. You'll work with cutting-edge technology and use the most advanced methodologies. You'll become a highly-skilled, highly-experienced professional.
And you'll always find new and challenging opportunities at Orient.
You'll work with great people
We believe in the power of teamwork and we believe together all things are possible.
At Orient, your teammates will be smart, experienced, and kind. They'll be world-class engineers, expert testers, and brilliant developers. They'll help you learn new skills, and they'll support you when you need help.
Your clients will be diverse and interesting you'll work with many foreign clients on long-lasting projects. You'll have a chance to build strong relationships and positive references.
You'll have fun
We believe happy people do the best work and we believe happy people are free people.
You're free to be yourself at Orient. We don't expect you to fit a certain mold, or to have a certain background. We want free-thinkers and dreamers people who believe they can change the world.
Responsibilities
Provide technical assistance and support users in queries and issues related to computer systems, software, hardware, and networking.
Set up the necessary computers & IT devices and ensure they always function well as expected.
Resolve issues including troubleshooting hardware, software, and networking issues.
Support team members in tasks related to the IT department and its management.
Maintain computer systems and act as support if any system goes down.
Responsible for PC's, Printers, Servers, and related equipment (monitor, keyboard, mouse, hard drive, etc.).
Maintain user PCs, including upgrades and configuration as needed.
Assist with onboarding of new users.
Keep inventory of all equipment, software, and license users.
Install, configure, and upgrade PC software.
Report to your direct manager as required.
Requirements
College or University degree in IT related field.
1 year of experience working in IT Helpdesk/Support.
Good knowledge of Local-Area-Networking, Wide-Area-Networking, Virtual Private Network, Firewall, Anti-Virus solution.
Familiar with hardware troubleshooting, repairing and maintaining server, PC, networking equipment, other IT related equipment's (telecom, mobile...).
Ability to learn new technologies/knowledge.
Teamwork oriented and willing to work under pressure.
Strictly follow IT processes.
Ability to work with basic shell scripts/programming languages to improve the efficiency of the IT processes/systems.
Have Certificates: MCSA, Office 365, LPI, CCNA is highly preferred.
Be able to communicate in English.
Proactive, friendly, and high responsibility.
What we offer
Attractive salary based on your performance.
Annual 13th month salary.
Dedication bonus will be paid once a year.
Premium healthcare insurance, Annual health checks up.
Breakfast are available at office in early morning and snack in late afternoon.
Team building allowance.
Annual Company team building trip.
Clubs (Football, Badminton, Running, Biking, Chess, Music band).
Exclusive training programs for all staff in technical, soft skills and process.
English class.
Technical clubs.
Marriage allowance, having newborn baby allowance, bereavement allowance.
