1. Network:monitoring network performance, maintain, configure and replace network equipments
2. VOIP:issue, setup, manage the VOIP phone system.
3. Support:
- Support Head Office which is in different location.
- Delivery support at maintenance/ remodeling/ upgrade
4. Hardware:
- Solve outage and replace detective hardware
- Contact User service/ IT helpdesk on defective hardware
- Check and maintain label printers, barcode printers, peripherals
- Check and maintain office equipment: printers, photocopier, fax..
- General check on desktop and infrastructure
- Maintain data center (servers, UPS, PaBX, network devices)
5. Data backup
- Change backup tapes according to data backup procedure
- Transfer tapes to Head Office for off-site storage
6. Suppliers
- Order consumable suppliers (paper, ribbons, printer cartridges, batteries)
- Manage stock of consumable suppliers.
7. System and application:
- Support daily business process, trouble should and advise solution
- Work with AS400 ERP, database and Microsoft product.
- Programming / developing new apps
- Roll out applications
Requirements
1.Education
Required
- Degree in computer science, automatic control and other related fields;
- Strong skills and experience without IT diploma is also acceptable
Desired
MSCE, CCNA certified is preferred but not a must.
2.Experience
- 3-5 years in company IT department experience or meets equivalent skill requirements
3.Knowledge of:
- Basic network technology
- General knowledge of Microsoft Office Products , Windows2000 AD,MS Exchange
- Microsoft Exchange server
- Microsoft SQL
- Good sense of company information security.
4.Skills and Abilities
- Good command of English both reading and writing.
- Good time & conflict management skills, multi-task processing ability.
- Manage our fixed asset and set up safety stock.
- Ability to work in different locations
