M t cng vic
- Network: monitoring network performance, maintain, configure and replace network equipments
- VOIP: issue, setup, manage the VOIP phone system.
- Support:
- Support Head Office which is in different location.
- Delivery support at maintenance/ remodeling/ upgrade
- Hardware:
- Solve outage and replace detective hardware
- Contact User service/ IT helpdesk on defective hardware
- Check and maintain label printers, barcode printers, peripherals
- Check and maintain office equipment: printers, photocopier, fax..
- General check on desktop and infrastructure
- Maintain data center (servers, UPS, PaBX, network devices)
- Data backup
- Change backup tapes according to data backup procedure
- Transfer tapes to Head Office for off-site storage
- Suppliers
- Order consumable suppliers (paper, ribbons, printer cartridges, batteries)
- Manage stock of consumable suppliers.
- System and application:
- Support daily business process, trouble should and advise solution
- Work with AS400 ERP, database and Microsoft product.
- Programming / developing new apps
- Roll out applications
Yu cu cng vic
Required
- Degree in computer science, automatic control and other related fields;
- Strong skills and experience without IT diploma is also acceptable
Desired
MSCE, CCNA certified is preferred but not a must.
- Experience
- 1-3 years in IT helpdesks or related tasks
- Knowledge of:
- Basic network technology
- General knowledge of Microsoft Office Products , Windows2000 AD, MS Exchange
- Microsoft Exchange server
- Microsoft SQL
- Good sense of company information security.
- Skills and Abilities
- Good command of English both reading and writing.
- Good time & conflict management skills, multi-task processing ability.
- Manage our fixed asset and set up safety stock.
- Ability to work in different locations
