Responsible for the optimal (cost-effective, timely, quality-service...) execution of assigned instant coffee shipments/ deliveries from origin to destination.
Work closely with head office, shippers, clients & service providers (banks, shipping lines, warehouses, forwarders, local agents...) towards that end.
Inbound
- Work with traders on position follow-up and any commercial issues with shippers
- Send shipping instructions to shippers (suppliers) in due time
- Place booking with shipping lines where required & ensure internal database (SOL/Cargoo) accuracy
- Follow-up on sample results where required and update internal database accordingly
- Process shipping documents (including upload onto system) and payment to shippers
- Issue landing instructions to related warehouses accordingly
- Issue and follow-up on potential Weight Claims
- Liaise closely with shippers, shipping partners & end Clients where relevant to deliver the best services
- Check all assigned service invoices to approve the costs
- Check stocks in assigned warehouses on a monthly basis & report accordingly.
Client Support (Outbound)
- Issue logistics documents (invoices, release documents, cover letters...) related to assigned sales & instruct/ensure upload of related external documents where required
- Work closely with Sales & external partners to anticipate execution challenges and advise on potential solutions
- Advise Sales team on logistic costs for specific execution scenarios, and any other logistic aspect of a sales project/ potential business upon request
Support head office (GVA) with management innovation projects upon request, and continuously contribute to the Logistics strategy through new ideas and open feedback
