Job purpose:
As a Project Management/ Scrum Master in Sun Life's IT organization, the incumbent will be responsible for co-ordinating, monitoring and implementing projects in support of Sun Life's business plans and goals. The Project Management role has a co-responsibility for complete life cycle management and accountability of project initiatives assigned, ensuring compliance to SLF project management policies, standards and procedures. With assignment of Project Manager/ Scrum Master, Project Coordinator leads project team members that are assigned with a matrix management model following SLF's way of working. Support IT Business Partner/ Account Manager to communicate and update project related things to business function(s).
Major accountabilities:
- Manage all phases of IT application development projects, including initiation, planning, execution, implementation, and post-implementation activities, leveraging best practice standards and processes set out by the PMO and other industry organizations (including PMI, PAL,..).
- Manage client relations and expectation to ensure that project delivery bring Business values following the Needs and priority from High Level Management level.
- Develop detailed project plan, cost estimation, resource planning for modules in projects in conjunction with project team members and other involved IT and business teams.
- Monitor and report on project traction and progress and, as necessary, coordinate the development, discussion, propose corrective action and/or contingency plans and project status reports highlighting critical issues and project status to Project sponsors and stakeholders.
- Ensure project activities and deliverables adhere to internal quality standards.
Specialized knowledge:
- Minimum 2 years of experience in managing/ co-ordinating Information Technology projects utilizing project management methodologies and associated processes, practices, and deliverable as project manager/ Scrum Master
- Strong knowledge of Information Technology tools, products, and trends.
- Good understanding of Software Development Life Cycle (SDLC), preferably both waterfall and Agile.
- Good organizational skills and ability to prioritize wide range of tasks.
- Observe and suggest continuous improvements to the project management practice.
- Strong interpersonal and communication skills (verbal & written).
- Good problem solving, analytical and decision-making skills.
- Ability to handle a high volume of work with many deadlines to meet.
- Ability to work effectively with little supervision, minimal direction and frequent interruptions.
- Familiarity with insurance and financial industry Familiarity with programming language (e.g. Java, Cobol, ) and Cloud.
Education and experience:
Bachelor/ Master's degree in IT/ Management.
6+ years of overall IT experience, with 2+ years of experience in managing IT projects.
Certified Scrum Master or equivalent.