DescriptionSUMMARY
- Responsible for end-to-end execution and coordination of digital and face-to-face Medical Education activities.
- Accountability for tracking progress of projects, their execution and financial management of the Medical Education events and projects.
- To ensure compliance excellence in all matters related to MAF best standards and processes in compliance and audits.
- Ongoing project liaison with Medical Science Liaisons and as applicable, APAC/ SEA and other local operating companies and external stakeholders.
Medical Education: 40%
- Work in collaboration with the MSLs to develop Medical Education plan as part of the strategic business planning process, ensuring strong rationale and appropriate budget estimations.
- To drive the planning, execution, and follow up of Medical Education activities, engaging all internal Operating Company stakeholders, agency partners, and faculty members as appropriate.
- Oversee agency partners in coordination of Medical Education activities including accountability for tracking progress of projects, their execution, and financial management.
- Build and maintain strong relationships with the external scientific community (experts, HCPs, scientific societies etc), agency partners, and key internal Regional and Operating Company stakeholders across SEA/Asia Pacific.
- Coordinate and follow up of the educational grant and sponsorships management process.
- Support MAF in CPD/ CME submission to relevant external institutions and agencies.
- Support MAF in post-event tracking, filing as appropriate according to document retention and archiving policies.
Medical Compliance Management: 30%
- Review global and regional SOPs and ensure impact assessments are done in a timely manner.
- Develop local MAF SOPs and ensure local SOPs are kept updated. To ensure the team is trained on local SOPs.
- Responsible for training team on relevant MAF SOPs to prepare for audits; And key support for relevant audits/ inspections.
- Accountable for review MAF related audit reports and ensure MAF training records are continuously updated.
- Ensure appropriate documenting, tracking and escalating non-compliance issues.
Budget Management: 20%
- Prepare and administer records of all internal orders, purchase orders, requests for payments, invoices, and meeting cards liquidation.
- Responsible for initiation, following up and completion of payment process for all MAF related activities.
- Responsible for budget planning, tracking and reporting of medical education programs, grants and consultancy agreements activities in accordance with finance update cycles, escalating budget discrepancies as appropriate.
Other Medical Operations and Efficiencies: 10%
- Ensure that all activities are carried out in compliance with regulatory guidelines, HCBI and company policy.
- EPIC Hiperos TPI DD submissions/ renewals DD evaluation form and Business relationship creation.
- iMedical review of medical education materials, archive MAF materials as appropriate.
- Collate and provide department performance metrics, reporting and communications to internal stakeholders.
- Organize and maintain all department belonging files and archival of MAF related documents/ materials according to document retention and archiving policies.
- Research related activities, pre-approval access activities and publications approval processes.
- Identify process efficiencies, coordinate the development of process improvements and develop standard operating procedures as needed.
Qualifications
- Bachelor's degree in medical or science background (pharmacy, life science/biotechnology).
- 2 years event planning and management or related area, and preferably in pharmaceutical or healthcare industry experience.
- Project management desirable.
- Excellent organizational skills and time-management skills.
- Excellent communication and negotiation skills.
- Computer literate; must be very good at Microsoft, (e.g. Outlook, Word, Excel and PowerPoint).
- Experience with data entry and using online databases, systems and/or portals.
- A general understanding of healthcare compliance principles.
