Company Description
GH Forwarding is a leading NVOCC-certified logistics company with over 30 years of industry expertise. We are a direct booking agent for major shipping lines, offering a comprehensive range of services including sea, rail, and air freight forwarding, NVOCC logistics, and customs clearance. Our focus is on markets in Europe, US, Russia, the Baltic Region, and Southeast Asia.
Role Description
We are seeking a full-time Operations/Booking Staff for our branch in Ho Chi Minh City, Vietnam. This on-site role involves coordinating logistics operations, managing bookings, and handling communications with clients and partners. Fluency in Chinese and English is required.
Key Responsibilities
- Coordinate and manage bookings for sea, rail, and air freight, ensuring timely and accurate fulfillment of client requests.
- Communicate effectively with clients, suppliers, and shipping lines to confirm bookings and resolve any issues.
- Prepare and process documentation such as bills of lading, shipping instructions, and customs declarations.
- Keep clients informed of shipment statuses and promptly address any concerns.
- Maintain accurate booking records and support in generating internal reports.
Qualifications
- Bachelor's degree in Logistics, Transportation, or a related field.
- At least 2 years of experience in freight forwarding or logistics.
- Fluency in Chinese and English, both written and spoken.
- Strong organizational skills with the ability to multitask efficiently.
- High attention to detail and ability to work independently in a fast-paced environment.
- Proficiency in Microsoft Office and logistics software.
- Solid understanding of customs regulations, Incoterms, and international trade processes.
- Excellent problem-solving skills and ability to meet tight deadlines.
- Strong customer service skills with proven client relationship management.
Join our team and be part of a dynamic and growing logistics network!
