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Collect, check, prepare opening/closing procedures, evaluate the appraisal clinic to Ensure that the contract information with the clinic meets the requirements and regulations within the committed time.
. Collect, check, prepare opening/closing procedures, evaluate the clinic to ensure contract information with the clinic as required, regulations within the committed time. Prepare contracts (new or renewing contracts), price comparison tables, collect valid documents, ensure the accuracy of regulations, processes & content. Process risk assessment
. Responsible for drafting contracts (new, renewed contracts), drafting price comparison tables, contacting and collecting valid documents to ensure work is performed in accordance with regulations, procedures & 100% accurate content Perform risk assessment
. Manage and be in charge of the work related to the nationwide network of clinics
. Manage and be in charge of all work related to the clinic network nationwide.
Reconcile of payment cost
Reconcile payment costs
. Monitor email and hotline related to panel doctor work
In charge and management of the clinic network
In charge of managing the clinic networkCollect Collect, check, prepare opening/closing procedures, evaluate the appraisal clinic to ensure that the contract information with the clinic meets the requirements and regulations within the committed time.Collect, check, prepare opening/closing procedures, evaluate the appraisal clinic to ensure that the contract information with the clinic meets the requirements and regulations within the committed time.Prepare contracts (new, renewing contracts), price comparison tables, collect valid documents, ensure the accuracy of regulations, processes & contentResponsible for drafting contracts (new, renewed contracts), drafting price comparison tables, contacting and collecting valid documents and certificates to ensure work is carried out in accordance with regulations, procedures & 100% accurate contentProcess risk assessment and Annual refeshConduct risk assessment when there is a change or periodic assessmentCoordinate with other departments/colleagues/partners to solve problems related to evidence and records from the clinicCoordinate with other departments/colleagues/partners to solve problems related to evidence and records from the clinicEnhance material for examination and assessment, using Panel doctor web to update new informationParticipate in developing clinic evaluation criteria according to company regulationsParticipate in developing and monitoring clinic evaluation criteria according to company regulationsReconcile payment costs and confirm statements with clinics/hospitals, check documents from PK/BV sent back and submit to the payment team for signing.Reconcile payment costs and confirm statements with clinics/hospitals, check documents sent from clinics/hospitals and submit them to the payment team for signing.Handling customer complaints related to clinicsHandling customer complaints related to clinics/hospitalsSupport clinics to solve complex cases and feedback from customersSupport clinics/hospitals to solve complex cases and feedback from customersPlanning, build the process and system,Planning, building the reporting processDevelop additional processes to OM according to QA-QC noted: Management process of partners providing examination and appraisal services The process of opening/stopping cooperation, the process of managing original documents.Develop additional processes to OM according to QA-QC noted: Management process of partners providing examination and appraisal services The process of opening/stopping cooperation, the process of managing original documents. Original document management process,Develop detailed instructions for the working team: Guide to the price entry process, Guide to the risk assessment process, etc.Develop detailed instructions for the working team: Guide to the price entry process, Guide to the risk assessment process, etc.Data consolidation/analysis/setup and build up: PD budget, PD Manual - OM, PD capacity, PD implementation plan,Data consolidation/analysis/setup and build up: PD Budget, PD Manual - OM, PD Capacity, PD Action Plan,Monthly Report: Code lab report, Monthly report (Code lab report, PD web usage report, Case acceptance rate report, SLA24h random check report, QA-QC monthly update report & Follow the corresponding actions of the reports.Monthly Report: Code lab report Prepare monthly reports (Code lab report, PD web usage report, Case acceptance rate report, SLA24h random check report, QA-QC monthly update report & Follow the corresponding actions of the reports.Project & Activities: Participate in and implement the project in collaboration with the departments that sign the Master contract: Analyze and synthesize data/ Contribute to the process/ Provide information/ Coordinate the process of vendor selection, Risk assessment, contract signing, etc. Track and monitor QA-QC activitiesProject ... Project implementation in coordination with departments to sign Master contract: Data synthesis analysis/ Process contribution/ Information provision/ Process vendor selection coordination, Risk assessment, contract signing... Monitoring and supervising QA-QC activitiesMonitoring and promoting clinics/hospitals to update the retention of medical records on the doctor web panel according to the department's projectMonitoring and promoting clinics/hospitals to update the retention of medical records on the doctor web panel according to the department's projectIn charge of being on duty and answering emails and hotlines related to panel doctor workIn charge of being on duty and answering emails and hotlines related to panel doctor workOther tasks assigned from management levelPerform other tasks assigned from management levelPrudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organization regardless of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.