Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
PD Salesforce Recruitment Senior Specialist will play a role who contribute to PD Salesforce & business growth by increasing access to high quality candidate pool; ensuring that PD has the salesforce manpower necessary to achieve objectives and maintaining a competitive edge in the market. This role is to help grow the high-performance salesforce in PD by finding and nurturing the most suitable candidates to contribute to a PD's future success.
PD Salesforce Recruitment Senior Specialist has primary responsibility for the entire recruiting cycle and undertaking all recruitment activities; connecting with potential candidates; screening applications and supporting hiring managers with the goal to full-fill PVA Banca's hiring needs and meet business objectives. This role has also responsible for the monitoring and improvement of the recruitment process; maintaining a positive candidate experience.
Implementing and managing full-lifecycle recruitment process
- Responsible for implementing and managing the full lifecycle recruitment process from requisition through to the on-boarding of candidates, insurance agent licensing.
- Create and manage daily job openings across multiple platforms, including company websites, job boards, and social media, networks, referral.
- Screen resumes/ job applications and conduct initial phone screens to identify & create shortlists of qualified candidates from various sources to fill any hiring demands.
- Contact candidates to arrange interview and to develop appropriate interview questions in collaboration with the hiring manager so that interviews are conducted efficiently and equitably.
- Work closely with the hiring manager and candidates to ensure new employees are onboarded quickly and successfully.
- Facilitate a smooth process of a pre-licensing course, included: check personal documents of candidate; verify the status of insurance agent licenses; register for OB courses; follow up with candidates throughout OB course; MOF Exams; to complete insurance agent licensing.
Sourcing & Candidate Database Management
- Identify, evaluate, and maintain external recruitment channels, networks and platforms to support with recruitment planning and activities.
- Maintain and expand database of potential candidates as well as recruitment channel partners, platforms and related networks for future job opening.
- Keep up to date with the latest trends in recruitment practices.
Candidates Experience
- Build and broaden network with potential candidates.
- Design, distribute and measure the results of candidate experience surveys.
- Respond to enquiries from candidates about the updates about their application status so that candidates are kept informed.
- Suggest new initiatives for improving candidate experience.
Reporting
- Maintaining accurate and up-to-date records of candidate profiles, interview feedback, and job postings.
- Track the progress of each applicant and keep their records updated in applicant tracking system.
- Track hiring metrics including time-to-hire, time-to-fill, and source of hire,
- Reports on hiring progress weekly and monthly.
- Generates detailed reports on crucial recruitment metrics like time-to-fill, cost-per-hire, and source effectiveness.
Recruitment Marketing
- Support Employer Branding/Recruitment Marketing activities of Prudential Bancassurance to attract high-quality applicants.
- Develop & promote contents, visual to promote Prudential Bancassurance Career.
- Work closely with recruitment team to develop creative ways for addressing recruitment challenges.
- Track, measure and report on recruitment marketing campaign/activities results based on collected data.
B Job Requirements
Other tasks assigned by Line Manger and Management level
Qualification & Experience
- Bachelor's Degree in Economic, Business Administration, Banking & Finance; Human Resource.
- At least 2 3 years of experience in Mass recruitment.
- Priority having experienced in life insurance/ bancassurance field.
Knowledge
- Familiarity with hiring practices and stages (screening, interview, assessment, onboarding).
- Familiarity with sourcing techniques on social media and specialized professional platforms.
- Background in using recruitment system or other relevant software such as applicant tracking system.
- Strong understanding of posting jobs online.
- Experience in recruitment marketing/recruitment system is a plus.
- Proficient in MS Office, such as Microsoft Words; Excel; Power Points,
Skills
- Excellent communication and interpersonal skills, with the ability to communicate effectively at all levels of the organization.
- Strong attention to detail and accuracy in data analysis and reporting.
- Exceptional problem-solving abilities and the ability to think critically, with a proactive attitude toward addressing challenges.
- Ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously.
- Multi-tasking, high sense of services.
Competencies
- Delivering Results: Intermediate Level (Manage execution process, set standard and make sure delivery of work is up to expectations)
- Collaborate & Manage Stakeholder: Intermediate Level (Understand different team dynamics and propose changes to work approaches and processes to enhance collaboration effort)
- Customer Orientation: Foundational Level (Demonstrate standard response and interaction that focus on customer and their experience along the journey)
- Dealing with Change: Foundational Level (Express open mindset towards change and ambiguity to take part in change activities)
- Commercial Acumen: Foundational Level (Understand the impact of changes from business, environment & industry towards business decisions and operations)
- Storytelling & Influencing: Foundational Level (Express ideas in a clear manner and persuade others based on their context)
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
