Product and Sustainability Coordinator

Position Overview:

The Product and Sustainability Coordinator, in collaboration with the Head of Product Development Vietnam will help re-built the company's sustainability goals and vision, whilst maintaining, researching and developing tour products/tariff in order to over exceed our esteemed guest's expectations.

Responsibilities:

Sustainability

In collaboration with the Head of Product Development Vietnam and the CPO (Chief Purpose Officer), build and maintain purpose lead Sustainability projects in Vietnam.

Raise awareness and communicate on sustainability issues relating to our destinations within Vietnam, to our current and potential suppliers (waste management, water treatment, energy reduction policy etc.) through the EXO responsible travel policy

Support as needed the selection of suppliers based on EXO's sustainability standards

Be responsible to tag tours and hotels according to travel for good criteria and BCorp requirements

Assist Head of Product Development Vietnam to promote sustainable tours and suppliers to EXO teams (starting with TOP agents, main brochures and tariffs)

Monitor our compliance with Bcorp requirements and assist in any necessary report related to sustainability to ensure the yearly renewal of our certification

Coordinate our EXO Vietnam sustainability committee

Identify projects in line with EXOsustainability values to support and to possibly engage as team building activities as well

Regularly keep all employees informed on progress made in any sustainability related project

Integrate policies and actions with staff, suppliers and customers achieving sustainability objectives often requires partnerships that involve understanding, collaboration and action by all three groups.

Be responsible for carbon footprints calculation of EXO VN products

Communication: Suppliers, Guides, Marketing and Sales

Be a Knowledge bank and the go-to person for ideas and expertise in the field of Sustainability and product

Work closely with and provide support to both the Product, the Inbound teams, Sales Team and Head Office for any sustainability project's, tours and experiences

Inform and sensitise internally and externally on how to improve tours positive impacts in destinations.

Assess suppliers level of sustainability report to the EF, integrate in Tourplan.

Consult with suppliers on sustainability issues.

Elaborate internal and external sensitization and communication materials to foster responsible tourism practices among its clients (B2B).

Disseminate responsible product information internally among travel consultants, sales agents and marketing.

Coordinate and / or deliver internal and external (suppliers/guides) training.

Qualifications:

Bachelor's Degree in Tourism, Sustainability or other related

2-3 years experience in tour product, sales and/or marketing or a similar role

Specialization in sustainability and/or relevant private sector work experience

Excellent command of English (other foreign language is a plus)

Excellent communication skills

Team player with a positive and dynamic personality

Interest and/or experience in the travel industry

Understanding of sustainability and responsible tourism

Skills:

A love and passion for sustainability including knowledge of both TravelLife and BCorp (advantage)

Good / excellent product knowledge of the destination

Comprehensive travel industry knowledge

Ability to work under pressure

Excellent interpersonal, presentation and organization skills

Ability to take decisions and solve problems on your own

Strong team work & voluntarily help your departmental co-workers

Good computer literacy (TourPlan (advantage), Google WorkSpace, Microsoft (Word, Excel, Powerpoint)

Be able to suggest improved ways of working to positively impact people's life and the environment.

Benefits:

Work in a friendly working environment and good team building activities

18 days of annual leave and can be carried to the next year

Parking fee support

Health insurance and accident insurance

Other benefits according to the festive seasons will be shared at the interview

Flexible working style, can work from home or at the office

Participate in all online training programs of the whole EXO Group

Priority pricing policies for family's trips

13th month salary up to the business performance of each year.

How to apply:

As an equal opportunity employer, if you have a passion for travel, believe that travel can be a real force for good in the world, and have skills that can help us achieve our mission, we would love to hear from you.

Interested candidates are invited to send your CVs with a covering letter in English to HR department at [Confidential Information]/ [HIDDEN TEXT]