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INTRODUCTION
Welcome to Golden Owl Solutions - an environment full ofyouthful, dynamic and creative elements. With more than 10 years of experience providing solutions in the field of IT and digital marketing, we are always proud to provide each employee with a professional working environment and unlimited development opportunities. If you are an enthusiastic, confident and passionate person, join our team and conquer new challenges with us!
Website: www.goldenowl.asia
Fanpage: https://www.facebook.com/goldenowl.asia/
Phone: 028 3846 0098
Location: Level 7th, 538 Cach Mang Thang Tam, Ward 11, District 3, HCMC
The Job Description
Monitor progress and tasks according to the proposed process
Understand and communicate system requirements from customers to the team as well as support team members in sending questions to customers and monitor and resolve problems.
Check and confirm tasks are completed before releasing the demo or official version of the product
Manage work-related files and lists; Manage meeting schedules with customers
Support superiors in carrying out work-related organizational activities
Summarize the situation and respond to customers
Fully report daily work to superiors and customers; Fully inform about problems related to team members, projects, customers,...
Your Skills and Experience
University graduate majoring in Economics, Foreign Languages, IT or related majors.
Good English 4 skills (equivalent to IELTS 7.0 or TOEIC 900).
Have 2 years of experience related to management and customer support (knowledge/experience in the IT industry is an advantage).
Good written and communication skills.
Ability to organize, arrange, solve problems and work effectively as a team.
Having knowledge of project management is an advantage.
Why You'll Love Working Here
15+ days off.
Performance review and salary adjustment 2 times a year.
Lunch and parking allowance.
Chance to become team leader if you could demonstrate strong leadership skills.
Monthly team-building activities and mini-party weekly.
Company-sponsored social events and gatherings.
Regular training and team-sharing sessions.
Company trip.
Private health check & PVI insurance.
Remote day for Women (once a month) and PS4 games in free time, club activities (soccer, badminton,...)
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Date Posted: 29/05/2024
Job ID: 80237243