Appen collects and labels images, text, speech, audio, video, and other data to build and continuously improve the world's most innovative artificial intelligence systems. Our expertise includes having a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry's most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.
Responsibilities
- Deliver project objectives within project scope, timeline, and budget.
- Develop and execute delivery and quality management plans to support a project end-to-end.
- Provide regular project status reporting and in-depth analysis when required.
- Build strong client relationships to increase client satisfaction and revenue opportunities.
- Drive continuous project improvements and efficiencies.
- Coordinate between project team members in a matrix environment.
- Communicate with all stakeholders, in a timely, clear, and concise manner across multiple time zones.
- Manage risks and issues and undertake recovery actions as necessary.
- Prepare and implement project plans, prepare reports and project-related materials.
- Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans.
- Participate in the training and mentoring of new and existing Appen staff.
- Participate in program improvements, initiatives, and committee work as assigned.
Qualifications
- Bachelor's degree or higher.
- Fluent in Vietnamese and English (must), Chinese (HSK 5 HSK 6 level). Smooth communication barrier-free between onsite employees and management team.
- Have at least 1 years experience of project management experience.
- Have experience of team management, team size 10 - 30 HCs.
- Good at communication, good spirit of teamwork and strong sense of responsibility.
- Have good observation ability and be good at discovering client's points.
- Proficient in office, such as Excel, Word and Powerpoint.
