Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!
Job Description
The Position
Responsible for project management and the technical expertise required by the lifecycle Services (LCS) Business. Hold key responsibilities in implementation of customers projects. Also responsible for the development of technical and commercial documentation required by projects and proposals.
You will report to APP CON MANAGER, SEA LCS.
What Success Is
- Completion of projects within assigned timeframe, specifications and allocated budget.
- Customer satisfaction as measured by customer feedback.
- Follow on business in the form of change orders or new contracts with the same customer.
How You Will Achieve Your Goals
- Analysis, feasibility assessment and design of customer's project requirements. Prepare cost estimates and technical documentation for proposals.
- Participate in contract negotiations always ensuring that defined Rockwell Automation approvals and delegation levels have been involved.
- Manages projects following LCS project management implementation standards, methodologies and guidelines.
- Ensure the quality, schedule and profitability of assigned projects.
- Manage sub-contractors as part of specific projects and provide guidance to LCS Project Engineers on delivery of projects.
- Make decisions on project resource requirements and scheduling. Escalate (i.e. bring to the attention of management) situations, which may get out of control.
- Provide regular reports (i.e. at least monthly) to the Project Management Office (PMO) / LCS Business Manager about the status of each assigned project (time, scope, budget, customer satisfaction).
- Maintain good relationship with customers and works to pursue all opportunities to generate revenue from RA products and services including application engineering contracts, retrofit contracts, training, documentation and support service agreements.
- Guide, plan, coordinate and implement system design and testing activities, documentation revisions based upon design criteria, on-site system start-up services and often serve as the interface to the customer's startup team and post-mortem and archiving activities.
- You will also own, define and project priorities and delivery of project expectations, as well as identify any issues and mitigate risk among a cross functional project team while representing the best interests of the LCS business unit.
- Ensure familiarity with company procedures. Apply Procedures in compliance with government laws including QMS, PARB, iPM, Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental), and functional policies published on the Rockwell Automation Information Network.
- Any other relevant responsibilities as assigned by Immediate Manager.
Skills, Knowledge, Experience And Education
- Bachelor's Degree in Engineering / Computer Science or equivalent
- Post Graduate qualifications in Project Management or equivalent, Eg PMP
- 4 years experience in project management
- Experience in process and controls engineering solutions, within an EPC/EPCM project environment, or equivalent would be desirable
- Technical understanding of Rockwell Automation technologies and solutions, or equivalent
Desired Behaviors / Competencies
- Ability to, persuade and an understanding of how to and work toward win/win solutions
- Demonstrated technical acumen and industry experience to understand customers issues and providing capabilities to address these issues
- Demonstrate the ability to manage complex high risk contracts
- To task manage a team of internal and external engineers and suppliers
- Principled and sound with an understanding of the need to protect confidential information.
Complexities of the Role
- Requirement to manage multiple stakeholders to achieve project goals
- Applying financial and business knowledge and link that to performance
- Dealing with difficult customers
- Working in EPC/ EPCM Project environments
Unique Role Requirements
- Flexibility in work hours to meet project requirements
- Flexibility to travel based on requirements of the projects
This position is part of a job family. Experience will be the determining factor position level and experience.
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.