The position we look for has a responsibility for Quality Assurance in ASEAN mainly in Vietnam.
Main roles are:
- Remote support to customer QA/QC/Production team regarding quality aspect inquiries, concerns of Packaging Material / or Machine Materials Interactions (MMI)
- Be onsite at customer plants for investigation, troubleshooting/problem solving regarding to product spoilage but customers suspect to quality of Packaging Material or MMI issue and want to claim.
- Deliver necessary training to customers QA/QC/Production/Technical staffs regarding package integrity checks, relevant quality topics, during the installation, commissioning, validation, trials
- Coordinate, collect feedbacks from customers for further quality improvements of processes.
- Attend the customer meeting together with Sales team and Technical Key Account Manager to discuss about quality related topics.
- internal discussion and lead external communication with customers regarding quality related topics.
Requirements:
- A Bachelor's degree or Master's degree in Food Science/ Chemistry/ Microbiology is preferred
- Business level in English, native in local language
- At least 3 years experience in Aseptic Technology (Dairy processing, Fruit juice processing, Microbiology, Package Integrity Testing, Laboratory testing)
- Able to deliver the training and consulting service to customer
