Company Description
- Mvenpick Resort Phan Thiet is located in a prime location on Hon Gio street, Phan Thiet city, Binh Thuan province. The resort is located near the romantic beach, with a long stretch of fine white sand and emerald green sea water, bringing visitors beautiful natural scenery and fresh, cool atmosphere.
Job Description
- Follow all rules and regulation contain in the employee handbook
Thc hin cc quy nh, ni quy cng ty nh trong s tay nhn vin.
- To ensure that guest are registered upon entry of the hotel and that all activities are completed on the forms
m nhng thng tin ca khch c in y theo mu ngay khi n hot ng .
- To always greet the guest and make them feel welcome around your area. Addressing by name & treat with courtesy
Lun cho n khch, gip h cm thy c n tip. Gi tn khch v i x nh nhn vi khch.
- To constantly give information to guest in regards to events happening daily in the Recreation Department and contribute to new ideas for guest's activities.
Thng bo vi khch nhng thng tin mi lin quan n hot ng hng ngy ti b phn v xy dng nhng tng mi cho cc hot ng dnh cho khch.
- To ensure that installations of the department is in good condition and report any abnormal defects to your superior immediately
m bo cc thit b b phn lun trong tnh trng tt, nu c li bt thng phi bo co cho cp trn ngay lp tc.
- To maintain your work place clean, tidy and organized for the daily operations
Gi khu lm vic c sch s, gn gng v b tr cho cc hot ng hng ngy.
- To maintain the materials of the department in good condition and to ensure its proper use in a safe manner.
m bo vt dng trong b phn c bo qun trong iu kin tt v m bo c s dng an ton.
- Report any issues directly to Recreation Manager
Trc tip bo co cc vn n trng b phn Th thao gii tr.
- Follow all required information to ensure that the guest has a pleasant stay.
Tun th cc yu cu ca khch m bo khch c k ngh thoi mi.
- Apply strictly all policy, regulation and procedures of the hotel
Tun th nghim ngt nhng chnh sch, ni quy v quy trnh ca khch sn.
- Prepare all material and office supplier for the daily operation
Chun b thit b v vt dng cho hot ng hng ngy.
- Greet and welcome the guest warmly and efficiently
Nng nhit cho n khch.
- Make sure all tasks given by the direct supervisor are accomplished according to the standards of quality and presentation.
m bo hon thnh nhng cng vic m gim st trc tip giao ph theo ng tiu chun v cht lng dch v.
- Handle the request of the guest efficiently
Gii quyt nhng yu cu ca khch mt cch hiu qu.
- Participate in all training programs provided by the Recreation management
Tham gia vo nhng kha o to m b phn t chc.
- Stay well groom as per procedures
m bo tc phong theo ng quy nh.
- Observe the cleanliness and hygiene of his work area at all times
Gim st v sinh sch s ti khu vc lm vic.
- Communicate to the supervisor the daily operation and supplies needed
Thng tin cho gim st v cc hot ng hng ngy v yu cu nhng vt dng cn thit.
- Practice the standards of quality service to promote positive atmosphere in the hotel
Thc hin theo ng tiu chun v cht lng dch v to bu khng kh tch cc ti khch sn.
- Perform other duties as maybe assigned.
Thc hin cc cng vic khc c cp trn giao ph.
Qualifications
- High school Education or equivalent/ Tt nghip trung hc ph thng hoc tng ng
- 1 year related experience, or an equivalent combination of education and experience./ 1 nm kinh nghim v tr tng ng
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company./ K nng giao tip c s dng phn ln thi gian trong khi giao tip vi nhng ngi khc, kh nng thuyt phc tng tc vi khch hng, nhn vin v cc bn th ba phn nh rt ln n khch sn, thng hiu v cng ty.
- Able to speak, read and write English and Vietnamese/ K nng ni, c, vit ting Anh v ting Vit
