Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Job Purpose
This role is responsible for managing and supporting Agency Sales Team to develop, retain & grow sales in the assigned region.
Job Responsibilities
Strategic Planning and execution
- Work with Head of Agency Development to develop strategic business plan to achieve the medium-term goal in the assigned region
- Use the MAPA to analyze business data and strongly implement appropriate recruitment / business activities of the group or the assigned General Agency (s)
- Make & execute weekly, monthly, quarterly & annually business plan, training plan for the assigned region that aligned with strategy, direction of regions as well as company.
- Delegate tasks and/ or projects to suitable subordinate to achieve sales KPIs in assigned GA (s)
Sales supervision & management
- Effectively supervise the understanding and compliance with rules, regulations on Professional Ethics, Customer Complaints handling procedures, Customer privacy policies and other Company guidelines.
- Orient business management process to closely monitor business activities and market trends according to the quarterly/ yearly business plan
- Foresee issues to resolve and empower operation and handling requests in the assigned region
People Management & Development
- Develop & retain talents to ensure the business development in the assigned region
- Build succession plan as well as development plan for key roles in assigned region (Associate Business Development Director, Senior Business Development Manager) & directly provide coach & support for this group when necessary
- Coordinate with AD Development to improve current development roadmap for AD team
- Support people development program such as Business Development Trainee or Fresh BDM program to build next generations of sales management team
- Understand and fluently apply the leadership behavior in the interview & selection process to recruit new capable (Senior) Business Development Manager.
- Training and developing agent leaders, agent following the agent career roadmap in the assigned General agency (s).
- Conduct 1:1 meetings with the General Agency Director / Agent Leader to achieve sales target.
Relationships and Communications
- Build effective business relationships internally & externally (AD staffs, others department's staffs/ managers)
- Build solid relationship and influence GAD Partners to deliver Agency Strategy & KPIs
- Enhance effective communication internally & externally
- Manage conflict or communications crisis (if any) to ensure least impacts to business
GA Taskforce & Expansion
Planning
- Make plan to expand GA network in assigned region both by developing Agency Leaders, GAD to open new GA (organic) & approach other new potential candidates in the market to expand and develop the GA system (in-organic)
- Execute the plan for GA expand process, the training plan for new GA
Execution
- Be responsible to execute the GA Expansion following company's strategy in assigned region, including attracting, communicating to new GAD company directions, initiatives, contest, events & award program in compliance with company's guideline handle & solve enquiries from GAD
Supervision & Management
- Monitor and manage the daily sales and operation of new GA & have solution to support new GAD to achieve their target
- Develop all process that helps closely monitor sales/recruiting activities/events of GAD
Others
- To be assigned by the Line manager or Company's management (if any)
Nhim v khc c phn cng bi qun l trc tip hoc ban lnh o cng ty (nu c)
Job Accountability /
This role is to
Develop the strategy, business plan in assigned region to achieve sales target and KPIs
Directly manage region sale activity and productivity
Build a capable Agency Sales team & have succession plan by leading & providing coaching/ training to develop ABDD/ SBDM
Develop and maintain strategic relationship with agency force (GAD, UM, BM...)
Manage any other project assigned by Head of Agency Sales/Chief of Agency Officer/Chief of Distribution Officer
Develop and implement GA/TO expansion plan according to company strategy and target for assigned region
Job Requirements / Yu cu
Qualifications
- Bachelor or higher Degree preferably in Economics, Business Administration, Sales & Marketing, Insurance
- Having specific certificate or specialized training related to insurance is an advantage: LOMA, etc.
Knowledge and skill
- Solid knowledge in Insurance & Finance Industry
- Knowledge in sales & marketing
- Excellent knowledge on business sector in Viet Nam
- Strong personal network & Relationship building/ management skills
- Strong leadership and motivation skills
- Strategic planning, organizing skills
- Talent attraction and development skills
- Excellent English/ Vietnam written and speaking skills
- Result oriented, sales oriented
- Customer service oriented
Competencies / Nng lc lnh o
Leadership Capability Model - Intermediate level
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
