Regional Compliance Manager

ABOUT THE COMPANY:

Hoan My is Vietnam's leading private healthcare network, committed to excellence in clinical practice, education and research, and providing first-rate care for the people of Vietnam. With more than 5,500 staff across 13 hospitals and 4 clinics, our healthcare network comprises more than 2,900 operating beds and accommodates five million patient visits every year. Over our 27-year history, Hoan My has built a strong reputation for delivering patient-centric care. We take pride in building the future of healthcare in Vietnam and contributing to the improved well-being and prosperity of the nation.

For more information, please visit our corporate website at https://hoanmy.com/en/.

Hoan My is owned by the Clermont Group, an international business group with its headquarters in Singapore. Clermont believes that business is a noble calling, and that great businesses help build healthy communities and vibrant national economies. Passionate about the power of business and entrepreneurship to create prosperity in the world, Clermont builds industry-leading businesses in healthcare, financial services, and aerospace. These businesses employ more than 9,000 people around the world.

For more information, please visit Clermont's website at https://clermont.com/.

ABOUT THE ROLE: This position is responsible for all aspects of the compliance program for the assigned regional business units within Hoan My Group, including promoting an ethical business culture, ensuring effective compliance risk management controls & processes are in place, monitoring and oversight of the first line of defense and ensuring awareness of and adherence to company policies and procedures.

RESPONSIBILITIES:

General Management and deliver leadership

• Discharge and lead the implementation of HM Group Compliance initiatives within the regional area BU (Hoan My Hospital/Clinic).
• Work closely with the BU departments and other HMC functions, facilitating risk management at the BU site and ensure business is conducted in the highest compliant and ethical manner.
• Monitor & supervise the implementation of compliance training program in the regional BU to ensure effective implementation of HM Group Compliance dashboard and deliver and track training to ensure 100% completion.

Provide expertise

• Provide compliance counselling to the regional area BU on a wide range of matters relating to anti-corruption and healthcare industry codes and standards, and local legal requirements, as well as promoting compliance with all relevant laws, regulations, and codes to the highest standards of integrity.
• Support the development and roll-out of Group Compliance policies, procedures and dashboard to support the implementation of compliance projects and provide guidance, information and education on compliance-related matters.
• Perform CoI (conflict of interest) checks where necessary and coordinate with relevant BU departments to investigate the risk and report to Group Compliance Director.
• Investigate non-compliance incidents or whistleblower cases at the BU and follow up with action plan and ensure the case is monitored until closed.
• Responsible for driving awareness of the importance of compliance and identify areas of compliance vulnerability and risk (assessment) and propose plans to prevent and detect conduct of non-compliance with Hoan My Group's policies and standards, industry codes and the law and undertake corrective actions to resolve Compliance-related issues arising within the regional BU.
• Support the establishment of lines of communication to facilitate the reporting of potential compliance issues, including management of the Whistleblower channel.
• Conduct or participate in internal investigations of allegations of potential violations of Hoan My policies or the law, at the direction Group Compliance Director
• Support and oversee Hoan My's third party due diligence policies, procedures and systems.
• Ensure BU (hospital/clinic) management is updated regularly on compliance activities and on all relevant compliance issues.
• Conduct routine monitoring and periodic risk assessments of business activities, in coordination with the Group Compliance Director

Key Performance Area 3

• Learn, update and comply with labor rules, codes of conduct, regulations, and procedures of the hospital.
• Participate in the implementation of capacity improvement projects throughout the hospital along with other departments and functional areas.

QUALIFICATIONS:

Experience & Knowledge:

• At 5 years working experience in compliance and internal control roles in healthcare industry is a plus
• Bachelor Finance & Accounting Degree as minimum, CFE or CIA would be a plus
• Strong knowledge of risk assessment and internal control framework

Skills:

• Strong judgement, analysis and problem-solving skills.
• Ability to think creatively to achieve business objectives without compromising compliance or regulatory imperatives.
• Strong strategic and analytical capability balanced with innovative, independent thinking and readiness to be hands on to drive success/impact.
• Dynamic and resilient individual with the demonstrated ability and confidence to make decisions and influence senior management, persuade and build consensus across the business and functions.
• Strong Interpersonal skills ability to influence and motivate people toward difficult goals, and occasionally manage challenging conversations.
• Energetic, proactive, self-starter with an open and approachable communication style.
• Ability to assess business issues and risks in a rapidly changing environment and provide solutions.
• Project management plan, manage and deliver results within deadlines.
• Have experience in implementing and developing Policies and processes.
• Excellent written and oral communication skills in both English and Vietnamese (mother tongue)
• Ability to travel or relocate for work at regional BU.

Others:

• Energetic and passionate about healthcare industry
• Business acumen
• Resource utilization
• Excellent result oriented
• Leading change
• Ownership
• Ethics & values; integrity, fairness & transparency
• Budget responsibility
• Authority/Decision Making Level
• Supervisory Responsibility