We're looking for an experienced, technical Sales Engineer to join our team! Working in conjunction with the sales team you will be the key technical advisor and product advocate for our solutions. You are a technical expert with an entrepreneurial drive and passion for customer success!
Duties & Responsibilities:
- Develop and maintain deep technical expertise in Zenlayer products and solutions, which including telecommunications infrastructure, SDN network, and global cloud solutions.
- Present product demonstrations and technical presentations to clients, highlighting the features and benefits of Zenlayer solutions.
- Work closely with sales team to understand customers business need and network architecture, identify technical challenges, and propose suitable solutions that meet their requirements.
- Provide technical support to customers throughout the sales process, including technical clarification, RFI's/RFP's, proof of concept (POC), integration support, and troubleshooting.
- Build and maintain strong relationships with customer's key decision-makers and technical stakeholders in driving sales growth.
- Consolidate customer feedback and convey requirements to Product Management teams.
- Responsible to create relevant pre-sale tools and documentation which including presentation slides, solution diagram and etcs.
- Lead deployments, implementations and integrations with the after-sales delivery team to ensure on-time and accurate project delivery.
- Stay up-to-date on industry trends, technology developments, and competitor offerings to ensure our solutions remain competitive in the market.
Required Qualifications:
- Bachelor's degree in Telecomunication Engineering, Computer Science or Networking relevant major.
- Minimum 4+ years of Pre-Sales or Consulting experience work-ing with telecommunication, network and/or cloud security products in a customer-facing role.
- Comprehensive understanding of Telecommunication technology, IP networking technology, and Cloud Technology which including: IP Transit, BGP, IPLC, LAN and WAN technologies, Data Center, Cloud Hosting infrastructure architectures, CDN and SDWAN.
- Proven track record of success in driving sales growth and achieving revenue targets.
- Ability to work independently and as part of a team in a fast-paced, dynamic environment.
- Strong problem-solving skills and the ability to think creatively to develop innovative solutions for customers..
- Strong communication skills to be a bridge between customers and engineering team.
- Willingness to travel as needed to meet with customers and attend industry events.
Preferred Qualificiations;
- Strong presentation skills and written communication in emails, RFPs, and reports
- Has networking engineer qualification certification eg. CCNA, MEF will be a plus
- Proficient in written and spoken forEnglish.
