Sales Manager - MICE (Pre-opening) at InterContinental Halong Bay resort (Base in Hanoi)

IHG is one of the world's leading hotel companies, with a promise to provide True Hospitality for Good. Making everyone feel welcome and cared for, recognised and respected, whoever and wherever they are in the world. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organisation, but you can also look forward to being part of a company that will appreciate you for being you. We give you room to be yourself

Do you see yourself as Sales Manager (MICE) with IHG

Our colleagues are fundamental to delivering the memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio. If you think you have it in you then we would love to hear from you.

Your day to day

As the MICE Sales Manager, you will assist the Director of Sales in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sale team

Also to manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel.

People:

Works with DOS on manpower planning and management needs

Works with DOS in the preparation and management of the Department's budget

Manage day to day sales activities and build relationship with team members

Personally build clear and open lines of communication with intra departments

Build a team with different opinions, skills, experiences, and backgrounds; leverage personal, cultural, and functional differences to optimize team performance

Create an environment that trains, develops, coaches and mentor's team members

Financial returns:

Maintain files, records and reports as it pertains to: budgets, contacts, planning activities, time lines, contracts, purchase orders and post meeting notes. Complete forecasts, plans, and productivity reports for management.

Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and upsell products and services while minimising waste to increase revenue.

Negotiate room prices, sell USPs and hotel services within approved departmental booking guidelines.

Monitors local competitors and compare their operation with his/her operation

Solicits business and follow up on referrals and potential sales leads

Keeps aware of trends, systems, practices and equipment in audio visual through trade literature, hotel show and site visits

Provides direction on and conducts market research

Maintain regular contact with IHG regional hotels and reservation networks

Attends trade shows and sells conference space when directed

Sell all facets of the hotel

Guest experience:

Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business

Services existing business through management of account bases

Manage the corporate head office and the preferred hotel history for that company

Develop and maintain a regular pattern of sales calls, meeting with principals of target market

Provides direction on, and conducts market research and analysis

Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business

Builds profile within local market place through attendance at various events and local market place

Conduct client interviews

Entertain clients

Plan and conduct familiarization tours and site inspections

Travel when required to promote the hotel and develop potential business

Maintain regular contact with the IHG hotels in your region and the regional reservation office

Responsible business:

Develop awareness and reputation of the hotel and the brand in the local community.

Coordinate safety and security initiatives to ensure meetings flow smoothly with minimal interruptions or problems. Coach and advise clients on meeting options and alternatives that potentially reduce waste, save energy and have a minimal impact on the environment.

Perform other duties as assigned. May also serve as manager on duty

What We Need From You

Minimum of 3 year Sales experience in 4* or 5* Hotel property

Bachelor's degree or Diploma in Hotel Management or equivalent

Proficient knowledge of Microsoft Office and Opera Sales

Candidate must speak fluent in English

This Job is open for Vietnam citizens only

In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to progress your career with IHG. Most importantly, we'll give you the room to belong.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job We'll never know unless you hit the Apply button. Start your journey with us today and let's #GoFurtherTogether.