Sales Operations Assistant

Responsibilities

1. Floor Operation

- Floor checking: Supervise hygiene, technical, activities issues at the floor on operation time

- Control product quality, prices, TAG, visual merchandise of the brands in charge; Managing the demand-supply of the products

- Collaborate with Customer Service team to train and supervise brand staff to follow Lotte Mall regulation

- Collaborate with Customer Service team and related departments to solve customer complaint and any other arising problems quickly and effectively

2. Sales & Marketing Event

- Discuss on time with tenants to co-operate and support them with marketing program, promotion events, staff and merchandise management to ensure professional brand and enhance revenue

- Participate in creating and organizing marketing events with Sales Planning & Marketing team to grow up sales and attract new customers

- Invite and support brands to propose promotions to match with seasons, Lotte events (Gala Night, Lotte Private Sale, Anniversary), promotion program via Lotte channels (Facebook, Website, LCD, etc.)

- Implement sales confirmation, deduction, manual list, modify sales error by sequences on time

- Supervise sales performance and prepare sales plan with low sale brands

3. Leasing & Tenants Support

- Maintain and build up relationship with current tenants and potential tenants as well to evaluate busines status, plan and strategies of them

- Build and report for approval of T&C policy for each tenant; Draft and negotiate to finalize content, and get signature of Tenancy Agreement, Offer to Lease (OTL)

- Proceed extension or termination of Tenancy Agreement with tenants on expiry date, inform tenants of termination procedures and deposit return

Qualifications

- Bachelor degree in Business Administration/Marketing

- From 1 year-experience in the relevant position in Retail, Shopping Mall field

- Good verbal and written communication in English and Vietnamese

- Hard-working, have good team-work and communication skills

- Can work under high pressure and self-motivation

- Must be available to work in shift, 5 days/weeks (Shift 1: 8:30 - 5:30; Shift 2: 14:00 - 22:00)

Benefits

- Competitive salary package, open for negotiation: Salary, allowance, 13th month bonus salary, gift, annual salary review

- Training & development: Personal development course, professional training course, solf skill training course...

- 15 paid-leave annually; Social, Health, Unemployment insurance

- Health care scheme: PVI Health insurance; Annual health check

- Caring & Sharing: Birthday, Wedding, Child birth, Funeral, Full Moon, Women Day, Lunar New Year, Children Day...

- Lunch/Dinner at canteen; Free motorbike parking; Perdiem for Business Trip; Team building Activities