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1ï¼ Handle import/export shipments operation (ocean and air) from end to end, including operation and documentation;
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a.Booking on time according to customer service/client's request
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b.Arrange suitable time to do customs clearance according to the ship schedule.
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c.Cut off the order on time according to the cut off time and the information provided by the customer.
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d.Confirmation of charges and correct input of all information in the system after the order is closed.
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f.Receive the bill of lading on time
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2ï¼ Be responsible for the daily communication with overseas agents, customers and vendors;
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3ï¼ Build a strong relationship with customers and vendors in order to improve customerâs satisfaction and improve cooperation
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4ï¼ Responsible for maximizing companyâs margins by increasing revenue in local services and implementing cost effective solutions;
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5ï¼ Make quotation to recurring local customers and overseas offices;
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6ï¼Maintain close contact with sales department to ensure relevant shipment information and/or problems are communicated timely;
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7ï¼ Issuing of documentation related to shipments (bill of lading, invoice, etc.), plus file handling and record keeping
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8ï¼ Ensure customers profile and information are up to date into our software system.
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Profile
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1ï¼ Minimum College degree in logistics, international trade or related discipline;
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2ï¼At least 3-5 year freight forwarding experience required as OP/CS department staff;
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3ï¼ Fluent in written and spoken English or Mandarin;
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4ï¼Well-mannered with a strong sense of responsibility.
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5ï¼Sales and customer oriented.
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Date Posted: 30/07/2024
Job ID: 86934385