Manage and update the IT risk matrix, covering IT General Controls (ITGC), automated/semi-automated controls, and system-generated reports/data/files. Ensure these are aligned with MoMo's business processes for intermediary payment services;
Design, implement, and conduct evaluations of IT controls from both design and operational perspectives. Summarize results and propose improvements to enhance operational efficiency and customer experience;
Collaborate with cross-functional teams to develop and monitor IT risk management tools, ensuring effective risk management across all business processes, IT systems, and infrastructure;
Coordinate with relevant departments to promptly resolve IT-related incidents and mitigate potential risks;
Regularly review and update IT-related policies, procedures, and regulations to ensure continued relevance and compliance;
Provide guidance and mentorship to junior team members, helping them complete their assigned tasks and develop professionally;
Execute tasks as assigned by the direct manager, team leader, or department head, ensuring timely and accurate completion;
What you will need
At least 3 years of experience in IT risk management and IT control assessments;
Bachelor's degree, preferably in Information Systems, Software Engineering, Computer Science, Business Administration, Finance, Accounting, or Banking;
Knowledge of IT systems supporting mobile platforms for e-wallet services;
Understanding of industries like E-commerce, Payments, Mobile Commerce, and Mobile Banking;
Experience with technology in risk management (e.g., AI for risk scoring models);
Basic knowledge of payment products like e-wallets, credit cards, and payment accounts;
Proficiency in Microsoft Office (Word, PowerPoint, Excel) and SQL;
Ability to discuss technical IT topics with the IT team;
Strong data analysis, teamwork, communication, problem-solving, and negotiation skills.