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In our line of work, life isn't a given - it's the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we're located. Creating impactful innovations like ours, doesn't happen overnight - it requires uncompromising persistency, passion, and a desire to make a difference. Here, you can learn, grow, and chart an uncommonly diverse career.
Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
The Senior Field Applications Specialist for Radiometer is responsible for providing scientific, technical and application support to existing accounts in line with the territory management plans.
This position is part of the Radiometer Vietnam commercial team which is a part of the HGM Region - located in Vietnam and will be a remote role. At Radiometer, our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses.
You will be a part of the Vietnam team and report to the Commercial Leader, Vietnam. If you thrive in a dynamic, highly driven and successful team and want to work to build a world-class sales organization-read on.
In This Role, You Will Have The Opportunity To
- Assist with managing existing accounts, providing support to Account Managers and the individual territory business development plans.
- Attend to individual customer requirements including training as required, problem solving, troubleshooting and consumable inventory management etc.
- Take the lead on all pre-delivery workup and Installations of instruments at customer sites and associated training and regular follow up calls.
- Proactively call on all accounts on a regular basis in line with established territory management plans to maintain customer satisfaction and consistent use of analysers and associated consumables.
- Keep abreast of scientific / clinical developments as they pertain to the Radiometer product range, promote the Radiometer brand, proactively seek out opportunities for service delivery improvement.
The Essential Requirements Of The Job Include
- > 5 years experience in the Medical Diagnostic industry or Medical/ Healthcare setting with a knowledge of clinical chemistry and understanding of laboratory practices.
- Experience in basic maintenance of Point of Care or Laboratory equipment and detailed knowledge of Radiometer products and offerings including IT experience within healthcare sector.
- Ability to work and prioritize multiple tasks effectively, critically evaluate problems and drive to the root cause.
- Ability to effectively communicate both internally and externally in a professional manner and experience of working with cross functional teams.
- Competent user across Microsoft Applications, a competent CRM user and familiarity with quality processes.
It would be a plus if you also possess previous experience in:
- Blood gas and immunoassay equipment maintenance
- Acute care or ICU experience
- IT middleware, hospital LIS & HIS
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
