Engage in thorough customer consultations to analyze printing requirements and pinpoint areas for enhancement.
Create engaging presentations to highlight Ricoh's solutions, effectively conveying technical advantages and values.
Work closely with the sales team to tailor proposals that precisely meet customer needs.
Offer technical assistance throughout the sales process, promptly addressing customer inquiries and issues.
Develop and implement comprehensive sales training initiatives for internal teams, ensuring thorough understanding of Ricoh's products and solutions.
Remain updated on the latest printing technologies and industry trends to offer innovative solutions aligned with evolving customer demands.
Proactively stay informed about product updates and system changes through close collaboration with regional product management team. Communicate product updates and system changes to relevant stakeholders (including Sales teams, Supply Chain, Finance, etc.) ensuring everyone is aware of changes and potential impacts.
Requirements
Minimum of 3 years of experience in pre-sales or technical consulting.
Profound proficiency in printing workflows, and printing solutions.
Outstanding communication and presentation abilities, adept at engaging diverse audiences, both technical and non-technical.
Thorough grasp of customer needs analysis and solution-oriented sales methodologies.
Demonstrated track record in designing and executing impactful training programs.
Collaborative team player, skilled in working harmoniously with sales, product management, and cross-functional teams.
