Senior Product (UX/UI) Designer

About Diag:

Diag is a modern, technology-driven diagnostic laboratory. We are fast growing business providing high quality diagnostic services to millions of patients. We proved ourselves as a trusted partner for healthcare organizations and independent professionals, offering an extensive range of laboratory tests used to assist in the diagnosis, monitoring, and treatment of diseases and medical conditions.

We are building the most tech and talent advanced laboratory in Vietnam and put technology in the core of our business building an ecosystem of lab and health-tech products aimed to provide better service and better care for our customers and partners through excellent user-centered digital experiences.

Job description:

Conduct generative and user research prior to working on a new website and other projects, designer for the further development of sapoche / our clinical platforms and integration into driving the consumer and doctor experience. *

Process research insights and communicate them to the team (personas, user journeys, etc.)

Initiate iterative research to better understand users needs, to validate ideas, and to gather feedback and insights

Work with the team on the concept of the product, define IA (Information Architecture), user flows, and other needed materials

Transform research insights into design solutions

Work with a design system (on Figma) that is used across all Diag's solutions, including your projects

Design wireframes, mockups, and build prototypes

Conduct usability testing, observations, contextual inquiries, and user interviews

Constantly improve the product by identifying UX problems through research results, and deliver better user experience

Maintain consistency with other designs and within your designs

* Some projects may already have research available, whether partial or full.

Job requirements:

Good/great proficiency in English

Multi-year experiences in product design and UX/UI

Experience working on Figma, including use of libraries and components

Portfolio with visually appealing, and well explained design decisions

Solid knowledge of design fundamentals and being able to put it into practice

Sense for prioritization and ability to manage multiple projects simultaneously in a fast-paced environment

Being able to make reasoned decisions and provide explanation that supports the solution

Experience with healthcare products or any kind of PMS (Process Management System) a plus but not required

Personal traits

Responsible and professional

Takes full ownership and accountability

Design Thinking approach to users

Constantly works on self-improvement

Knows to receive feedback and give feedback

Leads the design projects with confidence

Willing to be dynamic and flexible in daily work

Responsive with a friendly approach

Loyal to the good outcome, to the team, and to the organization

Reliable and ready to grow as a team

Helpful certificates: UX (User Experience) this can be: UX research, methods & practices, etc/ UCD (User-Centered Design)/ HCD (Human-Centered Design)/ HCI (Human-Computer Interaction)/ IxDF/IDF (Interaction Design Foundation)

This position is fulltime and working location is at 414-420 Cao Thang Street, Ward 12, District 10, Ho Chi Minh City.