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Highlands Coffee®

Senior Quality Assurance Specialist

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Job Description

Brief summary of job profile:

This QA Senior Specialist is responsible for controlling and managing the quality of our products and services following the company requirements & standards. The role is responsible for supplier management through regular visits to ensure all the standards are met, bringing high levels of customer satisfaction and experience.

Key Accountabilities:

  • Understand and implement the company regulations, policies, and procedures related to FSQ standards. Create, review, and update specification documents if needed.
  • Perform a key role in supplier visits to evaluate their performance and make reports on non-conformities.
  • Conduct root cause analysis and propose solutions following Corrective and Preventive Actions (CAPA) plan.
  • Be responsible for regulatory reviews and inspections from authorized bodies.
  • Collect, analyze and report FSQ data; create checklists to measure FSQ impacts on the changes in materials, packaging, processes, products, etc., and identify rooms for improvement
  • Conduct training sessions for internal and external stakeholders on newest FSQ standards and procedures
  • Control documents for FSQ-related matters
  • Maintain FSQ-related records by conducting document management procedures

Job Requirements:

  • Graduate from Food-related majors
  • At least 04 years of experience in related positions, preferably in the FnB/ FMCG industry
  • Knowledge of Food Safety & Quality Management Systems (GMP, HACCP, ISO 9001, ISSO 22000, FSSC 22000)
  • Experience in risk management methodologies, quality control testing, and action plans.
  • Good communication and interpersonal skills, detail-oriented, problem-solving and analytical skills, multitasking skills.
  • Fluent English

More Info

Industry:Other

Function:FMCG

Job Type:Permanent Job

Skills Required

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Date Posted: 20/10/2024

Job ID: 97052189

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