At Tag, we bring big ideas to life. As a leading creative production and sourcing partner, we work with some of the world's biggest brands and agencies, delivering content at scale to create campaigns that are more impactful, more effective and more efficient.
We believe that the combination of different ideas, experience, backgrounds and skillsets create a great place to work, and we are committed to promoting an inclusive, equitable and diverse culture where each employee feels supported and empowered.
But don't just take our word for it! We are proud to have recently won awards for Best Culture, Production Agency of the Year and Outstanding SME in Gender Equality, Family Status Equality and Racial Equality and Inclusion. Check out www.tagww.com to learn more.
Key responsibilities will include:
- Demonstrate a thorough understanding of the Tag's business model, services and technology
- Build strong day to day relationships with all clients, internal stakeholders and freelancers
- Demonstrate the ability to prepare and present documents, presentations and reports tailored to each clients, style, preference, knowledge and experience
- Consistently deliver against all contractual obligations include SLAs and KPIs
- Manage all client projects from brief through to delivery ensuring final materials are on time and of the highest quality
- Set and manage client expectations deliverables and timeframes
- Act as a brand/QC guardian - always ensure all parties are aware of brand guidelines and QC checklists and procedures are followed
- Write creative briefs in line with the client's campaign objectives, identify key project outcomes and gain client approval
- Act as the main point of contact for managing questions, challenges and project feedback
- Share expertise and best practices with new staff
- Manage internal team resources to assure project progressing, ensure necessary resources are assigned to the project and alert management if additional resources are required
- Ensure accuracy of monthly billing and expenses, manage quarterly reconciliations and forecasting, alert management of budgetary issues or concerns
- Provide market intelligence to senior staff
- Maintain excellent product knowledge
The ideal candidate will possess the following experience:
- At least 2 years of agency experience in client services of project management, preferably in creative production, media or advertising. Experience working in TV, Print and Digital production is preferred.
- Educated to degree level or equivalent
- Previous experience in FMCG or retail sector is preferred.
- Demonstrated ability to work in with challenging and fast paced clients/accounts
- Able to work independently with minimal supervision
- Languages: Fluent in oral and written English Proficiency in a second language is a plus.
- Proven ability to present ideas to internal stakeholders and external clients
- Preferably having experience working with timesheet and working hour estimaiton
The ideal candidate will possess the following personal attributes:
- Highly developed communication skills and strong customer service skills
- Time and project management skills and the ability to prioritise
- Ability to work in deadline driven environment
- Strong attention to detail
- Ability to work efficiently within a team environment
- Discretion with highly sensitive information
- Able to learn and work within a fast paced environment
- Proactive and resourceful
This role is ideal for a driven and strategic individual with a passion for business growth, operational excellence, and leadership.
We offer competitive remuneration package and fringe benefits to the successful candidate. In addition, you will have an opportunity to work in a reputable company with excellent career exposure.
Interested parties please send us your full resume with expected salary and availability by clicking Apply Now
As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.
Don't let self-doubt get in the way of what could be a great opportunity. We know from research that while men tend to apply to jobs when they meet around 60% of the criteria, women and people from diverse backgrounds may not put themselves forward unless they check every box.
If you think this role could be a great fit for you, please do get in touch even if you don't meet every single requirement. Let's have a chat and see if this could be the right role for you.
(All information provided will be treated in strict confidence and used solely for recruitment purpose).
